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Active
On-site
New York City, New York, United States
Posted · 03.06.2026
Ashby (US)

# PEO Implementation Specialist

Niural

ABOUT NIURAL
Niural is a modern global payroll platform that offers US Payroll, US PEO, Global EOR Global payroll, and Global Contractor management in a single unified platform powered by AI. Our next-gen HR and payroll platform provides a net new experience for small to large clients with its own payroll tax engine and modern payment rails. We are committed to redefining how companies operate in a new era of AI, creating truly global solutions that empower businesses to thrive in the digital economy.. We offer a collaborative, inclusive, and growth-oriented work environment.
OVERVIEW
• We are seeking a detail-oriented and client-focused PEO Implementation Specialist to support the onboarding and setup of new clients across Niural’s payroll, PEO, EOR, contractor, and Canada payroll
• This role is focused on guiding clients through implementation, collecting required information, coordinating internal setup tasks, and ensuring clients are ready for launch.
• The Implementation Specialist will work closely with Sales, Customer Success, Payroll Operations, Benefits, Tax, Global Operations, and Engineering to ensure a smooth transition from signed client to active client.
• This role requires strong organization, clear communication, attention to detail, and the ability to manage multiple client implementations at once.
• Payroll, HRIS, PEO, EOR, or global payroll implementation experience preferred.
KEY RESPONSIBILITIES
• Own and manage client implementations from kickoff through go-live.
• Serve as the primary point of contact for clients during implementation.
• Collect and review required onboarding information, including company details, employee data, payroll history, tax information, benefits information, contractor details, entity details, and required documents.
• Coordinate internal setup tasks across Payroll Operations, Benefits, Tax, Global Operations, Engineering, Customer Success, and Sales.
• Track implementation milestones, deadlines, missing items, risks, and blockers.
• Support payroll setup, including pay schedules, earnings, deductions, employee data, prior payroll information, and payroll history.
• Support PEO onboarding tasks as applicable, including employee setup, benefits coordination, tax setup, and client readiness.
• Support EOR and global payroll onboarding tasks as applicable, including employee information, salary details, country-specific requirements, and internal handoff to global operations.
• Support contractor onboarding setup as needed, including contractor details, payment setup, and required compliance documentation.
• Review client and employee data for accuracy before launch.
• Help prepare clients for first payroll, first invoice, employee onboarding, or applicable go-live milestone.
• Communicate clearly with clients regarding timelines, next steps, required actions, and outstanding items.
• Partner with internal teams to troubleshoot onboarding issues and resolve setup gaps.
• Document implementation notes, client setup details, risks, decisions, and internal handoff information.
• Conduct or support client handoff to Customer Success after implementation is complete.
• Help build and improve implementation checklists, SOPs, templates, and client onboarding resources.
• Identify process gaps and recommend improvements to make implementation more accurate, scalable, and client-friendly.
• Assist with special projects related to onboarding, platform setup, process improvement, and client readiness as needed.
ABOUT YOU
You’ll thrive in this role if:
• You are highly organized and comfortable managing multiple client implementations at once.
• You enjoy working with clients and helping them through a structured onboarding process.
• You are detail-oriented and understand the importance of accurate setup before launch.
• You communicate clearly and professionally with both clients and internal teams.
• You are proactive about identifying missing information, risks, and blockers.
• You can follow a process while also adapting when client needs or timelines change.
• You are comfortable working cross-functionally with Payroll, Benefits, Tax, Global Operations, Engineering, Sales, and Customer Success.
• You enjoy improving workflows and helping build scalable implementation processes.
REQUIREMENTS
• At least 2 years of experience in implementation, onboarding, payroll, HRIS, PEO, EOR, global payroll, or client operations.
• Strong understanding of payroll onboarding, employee data, payroll setup, and implementation workflows.
• Experience working directly with clients during onboarding or implementation.
• Ability to manage multiple projects, deadlines, and client timelines at once.
• Strong attention to detail and ability to review data for accuracy.
• Clear written and verbal communication skills.
• Experience working cross-functionally with internal operations, tax, benefits, engineering, sales, or customer success teams.
• Comfortable working with payroll systems, HRIS platforms, spreadsheets, ticketing systems, or project management tools.

This job was verified from Ashby (US). Applications are completed on the original source.

[Apply on the original listing ↗](https://jobradar.live/ilan/9092bbd8-455e-4f62-9520-6c6cc7e09549/git)

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