IT System Administrator

IT SYSTEM ADMINISTRATOR Freeform builds AI-native manufacturing systems that unify software, hardware, and physics to produce industrial-scale parts at the speed of human ideation. By treating manufacturing as a single integrated system, we unlock a new era of innovation where complex hardware is designed, built, and scaled without limits. We are looking for an early-career IT As a Junior System Administrator at Freeform. In this role, you will keep the systems that power our factory, engineering teams, and business operations running every day. The work spans helpdesk support, on-premise infrastructure, endpoint management, and networking: bare metal servers, virtualization platforms, storage, and the network fabric that connects them. You will also be the first line of support for the people who depend on those systems. The ideal candidate has a “no job too big or small mentality”, learns fast, treats security as a default, and wants to own more of our IT infrastructure as the company grows.  Responsibilities:  Provide day-to-day helpdesk and desktop support across Windows and Linux environments  Deploy, maintain, and troubleshoot on-premise infrastructure, including bare metal servers, virtualization platforms, and SAN storage  Administer and support core identity services, including Active Directory and Azure AD / Entra ID  Manage endpoints across the company using Intune, including application packaging, configuration profiles, and Group Policy (GPOs)  Support and troubleshoot LAN and WiFi networking, including switching, cabling, wireless access points, and connectivity issues  Apply a security-first mindset to all work: patching, hardening, access control, and safe handling of accounts and data  Set up, support, and troubleshoot AV and video conferencing systems across conference rooms and shared spaces  Onboard and offboard employees, including account provisioning, hardware setup, and access management  Maintain inventories of IT assets and licenses, covering hardware, software, and license assignments from purchase to retirement  Document systems, network topology, workflows, procedures, and fixes to build out and maintain the IT knowledge base  Work with senior IT staff on larger infrastructure projects and take on more scope over time  Basic Qualifications:  3+ years of experience in a system administration role  Hands-on exposure to on-premise infrastructure: bare metal servers, virtualization, SAN storage, and networking  Solid understanding of networking fundamentals, including LAN and WiFi  Experience administering Windows systems and working familiarity with Linux  Experience with Active Directory and Azure AD / Entra ID  Familiarity with endpoint management (Intune, application packaging, GPOs)  Experience setting up and troubleshooting AV and video conferencing systems  Nice to Have:  Experience with Kubernetes (k8s)  Familiarity with configuration management and infrastructure automation tools such as Ansible or PowerShell DSC  Experience with cloud platforms (AWS, Azure, or GCP)  Familiarity with monitoring stacks such as Grafana and Prometheus  Ability to write basic scripts (Python, Bash, or PowerShell) to automate routine tasks  Experience supporting Siemens Teamcenter  Experience working in an engineering environment, including supporting engineering applications and development tools (CAD packages, MATLAB, Visual Studio, etc.)  Familiarity with CMMC and NIST 800-171 compliance requirements  Ability to operate a scissor lift for racking equipment and running cable  Strong documentation habits: tracking assets and licenses, writing runbooks and procedures, and keeping records current as systems change  Security-first mindset in daily operations and system administration  Additional Requirements:  Ability to lift 50+ lbs., climb ladders, and work at height  Ability to operate a scissor lift for racking equipment and running cable  Willingness to participate in an on-call rotation   Willingness to work occasional weekends to support maintenance windows and critical operations   Location:  Based in Hawthorne, our vertically integrated facility brings technology development, R&D, and production together under one roof. We operate at the center of LA's deep tech ecosystem, surrounded by some of the most ambitious hardware innovation happening anywhere in the country.   Our fast-paced, cross-functional environment is built on close collaboration, and as such, this role requires full-time onsite presence (five days a week), with very limited exceptions.  Why Freeform?  We have an inclusive and diverse culture that values collaboration, learning, and making deliberate data-driven decisions We offer a unique opportunity to be an early and integral member of a rapidly growing company that is scaling a world-changing technology Benefits  Significant stock option packages  100% employer-paid Medical, Dental, and Vision insurance (premium PPO and HMO options)  Life insurance  Traditional and Roth 401(k)  Paid vacation, sick leave, and company holidays  Generous Paid Parental Leave and extended transition back to work for the birthing parent  Free daily catered lunch and dinner, and fully stocked kitchenette  Casual dress, flexible work hours, and regular catered team building events  Compensation    As an early-stage startup, the salary range is intentionally wide as we determine the most appropriate package for each individual taking into consideration years of experience, educational background, and unique skills and abilities as demonstrated throughout the interview process. Our intent is to offer a salary that is commensurate for the company’s current stage of development and allows the employee to grow and develop within a role.  In addition to the significant stock option package, the estimated salary range for this role is $80,000 - $100,000 per year. The upper end of the range is reserved for individuals who demonstrate exceptional experience, deep domain mastery, and a proven history of high performance and impact.   Freeform is an Equal Opportunity Employer that values diversity; employment with Freeform is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.