Supervisory Recreation Fee Specialist

This position serves as a Supervisory Recreation Fee Specialist. The primary purpose of this position is to perform a variety of administrative duties that are associated with the management of fee revenue and donations collected from the public under the authority of Federal laws and regulations such as the Federal Lands Recreation Enhancement Act (FLREA). Some of the major duties you will perform include but are not limited to the following: Collects appropriate fees at park entrance station, visitor center, campground and other visitor contact station following established accountability guidelines for handling government funds. Perform as the campground host liaison by supporting hosts, coordinating their needs, and ensuring smooth communication between park staff and campground operations. Supervise a team performing fee collection duties. This includes but not limited to completes performance appraisals and counsels' employees; handles conduct and discipline issues; affects minor disciplinary measures and recommends other action(s) to higher level supervisor in more serious cases. Operates and troubleshoots all aspects of the nationwide RBMS point of sale system and/or recreation.gov. May also operate and trouble shoot other interfaces such as Pay.gov. Hires, trains, and supervises employees, plans and schedules work. Encourage high performance of staff through a variety of motivational techniques and leads by example. Physical Demands: This position may require standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties. Work Environment: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work may be frequently performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations. Area Information: Indiana Dunes National Park spans over 16,000 acres along 15 miles of Lake Michigan shoreline across LaPorte, Porter, and Lake counties, offering more than 50 miles of hiking trails through dunes, woodlands, wetlands, and prairies. The park is nationally recognized for its exceptional biodiversity, ranking fourth among all national parks, with over 1,100 plant species and 350 recorded bird species. Annual visitation exceeds 2.6 million, with 2025 drawing approximately 2.63 million visits, placing the park in the top 5 percent of all federal recreation sites. Additional information can be found at: www.nps.gov/indu All qualifications must be met by the closing date of this announcement • 09/28/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 level in the Federal service (obtained in either the public or private sectors). Specialized experience includes supervising or leading others in performing fee collection, accounting or financial duties to include operating a point-of-sale system; or leading and performing recurring or standardize accounting transactions such as remittances and bank deposits in automated financial system. Your resume must include hours per week worked or you will be found not qualified. • OR- EDUCATION: Successful completion a master's or equivalent graduate degree or two (2) full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related; The education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work. You must include transcripts. • OR- Successful completion of a combination of graduate level education and specialized experience that together meets the requirements of the position (only graduate education in excess of 18 semester hours may be used to qualify applicants for this grade level). The education must have been obtained in an accredited college or university. You must include transcripts. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. You may be required to work evenings, weekends, holidays, and overtime. As a condition of employment for accepting this position, you may be required to serve a 1-year probation period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your supervisory probationary your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. This is a supervisory position that may require completion of a supervisory probationary period. You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications