[Job Radar](https://jobradar.live/) / [Jobs](https://jobradar.live/ilanlar) / Front Desk Agent / Concierge (Sing on Bonus) - Hotel

Active
On-site
Hilton Head Island, SC
Posted · 04.10.2026
LinkedIn Jobs US

# Front Desk Agent / Concierge (Sing on Bonus) - Hotel

The Sea Pines Resort

Position Summary The Front Desk Agent is responsible for delivering exceptional guest service and creating memorable experiences throughout every stage of the guest journey, from arrival to departure. As the first and last point of contact for guests, this role plays a critical part in shaping the overall guest experience and ensuring each stay reflects the Forbes Four-Star standards and luxury service culture of The Inn & Club at Harbour Town. The ideal candidate is guest-focused, professional, and passionate about hospitality, with the ability to anticipate guest needs, resolve concerns with confidence, and create personalized experiences that exceed expectations. This position requires outstanding communication skills, attention to detail, and the ability to thrive in a fast-paced luxury hotel environment while maintaining a warm, welcoming, and professional demeanor. Front Desk Agents are expected to build meaningful relationships with guests, provide knowledgeable recommendations about resort amenities and local attractions, and serve as ambassadors of The Inn & Club at Harbour Town. They must be committed to delivering service excellence, fostering guest loyalty, and contributing to a positive and collaborative team environment. Prior guest relations, front desk, hotel, resort, or customer service experience is required. Candidates should demonstrate a proven ability to provide exceptional service, handle guest concerns effectively, and create a welcoming atmosphere that leaves a lasting impression on every guest. Essential Duties & Responsibilities Greet guests warmly and professionally upon arrival and departure. Complete guest check-in and check-out procedures accurately and efficiently. Answer phone calls and respond to guest inquiries in a courteous and timely manner. Provide information regarding resort amenities, dining options, activities, and local attractions. Handle guest requests, concerns, and special accommodations with professionalism and urgency. Process reservations, room changes, and billing transactions accurately. Maintain guest confidentiality and protect sensitive information. Coordinate with Housekeeping, Engineering, Food & Beverage, and other departments to ensure guest satisfaction. Monitor room availability and communicate occupancy updates as needed. Maintain a clean, organized, and welcoming front desk area. Adhere to Forbes Travel Guide standards and company service expectations. Assist with other duties and special projects as assigned. Qualifications High school diploma or equivalent required. Previous hospitality, customer service, or front desk experience preferred. Strong communication and interpersonal skills. Excellent problem-solving abilities and attention to detail. Proficiency in Microsoft Office and hotel property management systems preferred. Ability to work in a fast-paced environment while maintaining a positive attitude. Flexible schedule, including evenings, weekends, and holidays. Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 25 pounds occasionally. Ability to use a computer and telephone for prolonged periods. Why Join The Inn & Club at Harbour Town? Opportunity to work at a Forbes Four-Star luxury property. Professional development and growth opportunities. Team-oriented environment focused on exceptional guest experiences. Competitive pay and employee benefits.

This job was verified from LinkedIn Jobs US. Applications are completed on the original source.

[Apply on the original listing ↗](https://jobradar.live/ilan/7d815072-86f5-4a18-8e22-2bfbd978cba0/git)

## Stop searching one by one for roles like this.

Upload your resume or enter your target roles to see your first 3 matches for free.

[Find jobs for me →](https://jobradar.live/uye/kayit)
Your resume is never shared with employers; it is processed only for matching.

Something wrong with this job?

## Similar jobs

[Jobs in South Carolina](https://jobradar.live/jobs/south-carolina)
· [Jobs by location](https://jobradar.live/jobs) · [Jobs by company](https://jobradar.live/company)

- [Local CDL A Truck Driver - $0.58/Per Mile (Off Thurs and Fri)](https://jobradar.live/ilan/f6105dd4-ea63-4da7-9b37-01abdd36719e) TransForce · West Columbia, SC

- [Local CDL A Truck Driver - $0.58/Per Mile (off Weds/Thurs)](https://jobradar.live/ilan/cf03ff2b-a373-44a9-9b35-ca5ad118c8b7) TransForce · West Columbia, SC

- [CDL-A Delivery Driver](https://jobradar.live/ilan/78e2412a-5a13-42d5-9dd8-aa65546af440) Performance Food Group · Greenville, SC

- [Class A Delivery Driver](https://jobradar.live/ilan/6fff4fc1-77c9-490d-b6fb-30ca1e435534) Performance Food Group · Rock Hill, SC

- [Class A CDL Driver- $23.50 per hour](https://jobradar.live/ilan/6ccfeb32-c6dc-467d-949f-0a6d8ca3551f) TransForce · Spartanburg, SC

- [Steward (Dishwasher)](https://jobradar.live/ilan/b75435d7-85b1-4cb8-880d-79cd8ebca748) The Cooper · Charleston, SC

- [Guest Communications Coordinator](https://jobradar.live/ilan/43f666c0-536d-4c5e-93b3-bd0f9c385403) Montage International · Bluffton, SC

- [Equipment Sales Representative](https://jobradar.live/ilan/a66090ab-c011-4afe-bb86-7277b9a9edca) Johnson Controls · Charleston, SC