Customer Service - Flex Service Representative

Start your career with Davis Law Firm – Join the 4s Today! We have immediate openings for a full-time CLIENT SERVICE REPRESENTATIVE to join our fast-paced, high-volume Call Center. Davis Law Firm is an established and trusted source of legal counsel and advocacy throughout the South Texas communities and beyond. We are a highly skilled, compassionate, and accomplished team working together to offer our full and focused attention to our clients, working together in pursuit of their legal goals and objectives pertaining to personal injury claims. High-volume inbound call center utilizing a soft-web-based phone system. Documenting all calls in the firm's case management software (FileVine Case Management system). Manage and respond to online/live chat inquiries professionally. Communicate professionally with clients, legal staff, medical providers, co-workers, etc. 1-2 years of prior call center experience. ~ Exceptional customer service skills. ~ Accurate data entry in our FileVine Case Management system. ~ Basic PC and telephone skills. ~ Familiarity with Outlook email and Microsoft Word. ~ Able to work in an office/call center setting as the position is local to San Antonio (position is in-office/onsite). ~ Bilingual is a plus. ~ Monday-Friday work schedule. Community volunteer/outreach opportunities. Davis Law Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status. Job Type : Full-time Pay: $16.00 per hour Dental insurance ~ Health insurance ~ 8-hour shift ~ Monday to Friday