Administrative Officer - Health Informatics Service

The Administrative Officer (AO) provides consultative and administrative support to the Health Informatics Service and Chief Health Informatics Officer (CHIO). Serves as an effective liaison and executor of administrative activities in response to daily operations of the service. This includes support for issues related to patient care, strategic planning, organizational culture, staffing, contracting, budgetary activities, and education and training. Duties include but are not limited to: Participates in the overall administrative, operational management, decision-making, policy development and resource allocation and utilization for the service. Prepares the appropriate documents and coordinates monthly Integrated Informatics Committee (IIC) meetings including maintaining copies of meeting minutes as required. Provides administrative staff support in short and long-range planning efforts. Incumbent ensures compliance with national guidance and directives in preparing annual and cyclic planning documents. Serves as the resource person in planning, reviewing, or revising policies and procedures which impact the service's overall operation, budget, efficiency or processes to meet accrediting agencies standards or VA directives and guidance. Incumbent is the primary liaison between Human Resources and the Health Informatics Service. Responsibilities will include collaboration and management of personnel recruitment, retention, disciplinary actions, and changes in work conditions that impact service employees. Formulates and submits a budget plan each fiscal year, providing advice and assistance to the CHIO as to funds available and how to maximize actual dollar allocations. Tracks and trends budget data on a quarterly and yearly basis, reporting to the CHIO, Chief Financial Officer, Medical Center Director and other stakeholders. Reviews, analyzes, coordinates, and submits all required monthly, quarterly, bi-annual and annual administrative reports. Reviews and verifies numerous informational and statistical materials necessary to complete these reports. The incumbent may also perform timekeeping functions for a complex service with rotating (differential) shift work, on call status, scheduled and unscheduled overtime. Serves as a facility-wide Electronic Health Record (EHR) Equipment Coordinator, providing direct, hands-on troubleshooting and resolution of common hardware equipment issues affecting clinical and administrative EHR equipment and devices across the medical center • not limited to the Health Informatics Service. Diagnoses and resolves routine equipment issues involving hardware, peripherals, and connected devices for EHR end users facility-wide, applying practical technical knowledge to restore functionality without always requiring escalation to IT or Biomedical Engineering. Develops Statements of Work (SOW), oversight, compliance, and evaluation of all medical contracts within the service and ensures that contracts meet all requirements of VA Directive 1663. AO is a purchase cardholder and complies with Federal and VA Acquisition Regulation and policies, as well as local procedures, including but not limited to the following: socioeconomic goals, mandatory sources, Central Contractor Registration (CCR), Federal Procurement Data Systems (FPDS), Item Master File, Vendor File, and Unauthorized Commitment and delinquent obligations. Other duties as assigned. Work Schedule: Monday • Friday 8:00am • 4:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer • Health Informatics Service/PD932960 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Compiling information and preparing administrative reports for briefing; Maintaining and updating databases and shared computer drives; Providing advice and assistance to managers and staff concerning agency personnel processes and procedures; Experience using office automation programs such as work processing spreadsheets, graphics, and desk top publishing and Coordinating with management to control purchasing and use of supplies. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.