Security Operations and Incident Response Lead - Office of the Chief Information Officer

Summary As a Security Operations and Incident Response Lead, you will act as the Cyber Incident Commander for any serious IT security incidents. Location of position: The Office of the Chief Information Security Officer is responsible for delivering secure and exceptional technology solutions and experiences to GSA. Position can be filled in any of the following locations: Kansas City, MO; Fort Worth, TX; Washington, DC; Tacoma, WA; Lakewood, CO or Raleigh, NC. Learn more about this agency Duties We are currently filling two vacancies, but additional vacancies may be filled as needed. As a Security Operations and Incident Response Lead you will perform the following duties: Leads GSA’s combined Incident Response/Security Operations Center (SOC) program, provides incident handling and digital forensics services (including forensics in virtualized environments), which includes documenting, tracking, and reporting all security incidents in accordance with GSA policy and Cybersecurity and Infrastructure Security Agency (CISA). Leads the GSA SOC and GSA Threat Hunting team to direct and analyze internal threat hunts and ensure ongoing monitoring for security alerting across the GSA Enterprise; works to generate alerting and hunting processes to the benefit of the GSA Enterprise; automates repetitive processes as necessary; monitors and ensures alerting from GSA Data Loss Prevention tools (Zscaler, Cloudlock etc.). Provides security consulting and threat hunt support for GSAIT information systems and emerging IT and IT Security initiatives, including but not limited to: Cloud computing, bring-your-own-device (BYOD), Virtual Desktop Infrastructure, mobile devices, Remote Access Systems, Mobile Computing Platforms, Active Directory, System Virtualization, physical access control systems (building security), Zero Trust and identity and access management solutions; ensuring new technologies are implemented in support of GSA risk management strategy and shaping ongoing incident response and recovery policies. Provides technical expertise and advice on the restructuring and/or re-architecting of GSA networks to ensure the remediation of identified security risks to provide the maximum protection of various types of sensitive Government data. Supports automation and integrations as well as deploys and pilots new Security toolsets in support of GSA Enterprise security operations. Requirements Conditions of employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility requirements within 30 days of the closing date. Register with Selective Service if you are a male born after 12/31/1959 Direct Deposit of salary check to financial organization required. If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 5 investigation level). You must be granted this clearance before you can start the job. Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position. Any applicant tentatively selected for this position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Appointment to the position will be contingent upon a negative drug test result. Qualifications To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-14 salary range starts at $127,829 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the 9 competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below: IT SPECIALIST COMPETENCY REQUIREMENTS: Attention to Detail • Is thorough when performing work and conscientious about attending to detail. Customer Service • Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making • Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management • Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills • Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication • Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving • Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork • Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence – Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is experience performing advanced information technology security work (e.g. engineering secure networks, stopping active cyber-attacks, auditing complex system codes, and managing enterprise risk) to protect critical digital assets and data. This experience must also include: Planning, developing, or maintaining an organization-wide information security program; Implementing and/or evaluating security controls across enterprise systems and cloud-based environments; Conducting security reviews such as system assessments, vulnerability identification, and corrective action tracking; and Providing technical guidance to leadership, supporting incident response or continuity operations, and collaborating across teams to resolve complex security issues. Additional information Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. On a case-by-case basis, the following incentives may be approved: Recruitment incentive if you are new to the federal government Relocation incentive if you are a current federal employee Credit toward vacation leave if you are new to the federal government Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.