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Savannah, GA
Posted · 03.10.2026
LinkedIn Jobs US

# Call Center Agent - Technology & Software

Coulter Services

Role: Call Center Agent Responsibilities Handle inbound and outbound calls to assist customers Resolve technical and service-related issues Provide support across multiple channels using CRM and knowledge base tools Follow scripts and compliance standards to ensure quality service Document interactions and resolutions accurately Qualifications & Skills Strong communication and problem-solving abilities Ability to work efficiently in a fast-paced environment Tech-savvy with familiarity in CRM and support tools Customer-focused mindset with attention to detail Key Duties: Deliver exceptional customer support, maintain high-quality service standards, and contribute to overall customer satisfaction and performance metrics.

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