Program Analyst

This position is located in the Office of Integrated Veteran Care (IVC), Integrated External Networks, QSV Assurance, Quality and Performance. The Integrated External Networks Office is a focal point within VA on Community Providers, with primary responsibility for data management and analytics functions. Duties include, but are not limited to: Conducts statistical studies, quantitative/qualitative analyses, and other reviews based on Integrated External Networks program goals, current program business initiatives, pilot project assignments, or other requirements identified by Quality and Performance management team and delegated by the Program Management Officer. Develops plans to carry out studies and determines which central information system(s) to use. Outlines specific items for inclusion in studies; determines personnel to interview; identifies the parameters of study information necessary to prepare reports and ensure they contain sufficient detail of value to management in decision-making processes. Collaborates with team members in the selection and application of problem solving methods and techniques and provides advice to the supervisor, Quality and Performance management team, and other various stakeholders across IVC on work methods, practices, and procedures. Establishes time frames to conduct studies and completes studies in accordance with prescribed deadlines. Identifies positive and negative variations of expected performance and quality trends and makes recommendations for corrective actions to a variety of stakeholders. Work Schedule: 8-hour tour Monday-Friday between 6am and 5:30pm MT Telework:This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual/Remote: This is not a remote position. The selectee will be required to report to a VA facility, Agency/VA approved leased space, or any Federal building designated by VA. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a conditional job offer, but before a final job offer. Position Description/PD#: Program Analyst/PD62052A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not authorized PCS Appraised Value Offer (AVO): Not authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/20/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: • Applying quantitative and qualitative analysis techniques to complete program objectives. • Performed preliminary analysis to identify potential issues, trends, or discrepancies, in order to prepare summaries or recommendations for higher-level specialists or supervisors. • Supported project activities by coordinating logistics, monitoring task progress, and drafting routine technical documents, reports. • Applied specialized knowledge of program requirements to complete recurring assignments. • Contributed to process improvement or policy-related tasks by documenting workflow steps, identifying inefficiencies, and drafting initial recommendations for supervisory review. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.