Customer Service Representative

We are seeking a highly organized and customer-focused professional to support a busy service department. This role is ideal for someone who enjoys problem-solving, coordinating with multiple teams, and providing excellent customer support in a fast-paced environment. Key Responsibilities Of The Customer Service Representative Serve as the first point of contact for customer inquiries via phone and email, gathering information and ensuring requests are handled efficiently. Coordinate service requests between customers, internal service teams, and external contractors. Create and manage service orders, purchase orders, and related documentation. Prepare and distribute schedules, work orders, service manuals, and support materials for field technicians. Maintain accurate records and provide timely follow-up throughout the service process. Qualifications Of The Customer Service Representative At least 1 year of customer service experience in an office or service-oriented environment. Strong verbal and written communication skills. Excellent organizational abilities with strong attention to detail. Ability to manage multiple priorities and adapt in a fast-paced setting. Proactive, dependable, and team-oriented mindset. What We're Looking For An outgoing professional with a positive attitude and strong customer service skills. Someone who communicates effectively with a variety of personalities and works well under pressure. A self-starter who takes ownership of tasks and follows through to completion. Strong internal communication and collaboration skills. Why Apply? Join a stable, well-established organization with a strong team environment. Work alongside experienced professionals who value collaboration and customer satisfaction. Casual office atmosphere with supportive leadership and long-tenured employees. Apply today if you're ready to bring your customer service expertise to a dynamic and growing team.