Community Support Operation Manager

About the position: This position is Non-appropriated Fund (NAF) and is located at the 18 FSS Community Service Flight on Kadena Air Base, Okinawa, Japan. Serves as full assistant to the Community Services Flight Chief supporting a number of diverse recreation activities and over $5M in annual sales and revenues. Assists the flight chief in the effective and efficient operation of recreation activities at Kadena AB. Implements higher level directives, formulates procedures and programs to ensure high standards of food and beverage, recreational, and entertainment/promotional programs. Develops strategic plan/initiatives to improve partnerships with sister services and host nation businesses. Establishes, reviews, and evaluates recreation program planning, food service, purchase of supplies, equipment and resale merchandise. Establishes financial goals commensurate with market analysis of the recreational needs of the community and existing alternatives off base. Assists in budget preparation, analyzes financial results and maintains solid financial condition of the restaurant/lounge, retail, and recreational programming. Coordinates with senior military, civilian leadership and local officials for base wide events and entertainment. Develops plans and programs to generate revenue and meet operating budget goals. Ensures the adequacy of resources needed for continued program operations. Assists in the development of operating and capital budgets. Helps ensure all recreation programs maximize marketing opportunities to ensure successful implementation. Maintains, revises and ensures adherence to a 20-year facility improvement plan and a 5-year implementation plan. Responsible for monitoring non-appropriated and appropriated fund projects through acceptance and completion. Responsible for work force customer service standards and staff training. Responsible for program assessment and makes recommendations to flight chief for program, service and personnel efficiencies. Helps ensure flight personnel are trained, and all personnel payroll regulations are adhered to, and that safety standards are followed. This is a position of Trust. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13077876 Who May Apply: Open to those with SOFA Sponsorship only. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/05/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan. Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have experience managing civilian and/or military retail, recreation and food service operations, which provided the knowledge, skills, and abilities necessary to perform the duties described above. Must have knowledge of commercial business system and solutions. Must have experience in planning/analyzing and implementing budget requirements. Must have the ability to make written and oral presentations to a variety of audiences. Must be able to effectively work with management officials at all levels. Must have experience supervising personnel, motivating, and directing a diverse work force. Other: A Bachelor's Degree or higher with a major in business, recreation, food, or hotel management or a related field is highly desired. Experience developing, defending, implementing or administering APF and NAF budgets is highly desired. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI). Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.