CCS Sales Executive

At Call Center Studio, we are committed to transforming the call center industry through innovative, cloud-native solutions. As we continue to grow, we are looking for a Sales Executive to join our team and contribute to our expansion in the global arena. This role will play an important part in acquiring new customers, engaging with prospective clients, positioning our AI-powered solutions, and supporting the sales team in achieving its strategic objectives. Responsibilities Engage with prospective international customers to introduce Call Center Studio’s products and services. Understand customer needs and provide tailored, solution-oriented offerings. Clearly communicate the business value of Call Center Studio’s AI-powered live transcription, quality management, and customer experience solutions. Develop strategic plans to achieve sales targets. Manage the existing customer portfolio and contribute to increasing customer satisfaction. Track, manage, and report on sales processes through the CRM system. Use AI-powered sales tools to improve prospect research, customer segmentation, personalized communication, meeting preparation, proposal development, sales forecasting, and pipeline analysis. Use AI tools responsibly and in compliance with customer and company data confidentiality, information security policies, and ethical use principles. Conduct market and competitor analysis to identify new sales opportunities. Qualifications A bachelor’s degree is preferred. At least 4 years of experience in sales and customer relationship management. B2B sales experience is highly preferred. Experience in the call center, SaaS, CCaaS,or software industries Good knowledge of artificial intelligence, generative AI, and LLM-based tools. Experience using AI tools effectively and responsibly in day-to-day sales processes, particularly in prospect research, CRM management, proposal and presentation preparation, sales analytics, forecasting, and reporting. Ability to understand and clearly communicate the business value of AI-powered solutions to customers. Ability to evaluate the accuracy, reliability, and data privacy implications of AI-generated outputs. Strong persuasion skills with a goal-oriented and results-driven approach. Excellent communication and negotiation skills. A collaborative mindset and strong problem-solving skills. Fluency in English is mandatory. If you are passionate about technology, customer success, and using AI to make sales processes smarter and more effective, we would love to hear from you.