Logistics Operations Manager

We are looking for an Operations Logistics Manager who will be responsible for our warehouse operations. What You’ll Do Planning of Inbound, Outbound, Return, Product Care and Customer Experience processes Tracking and realization of capacity targets Management and development of Inbound, Outbound, Return, Product Care and Customer Experience teams Tracking the transfer of production capacities with the customer in daily and weekly meetings Tracking and planning of production budget Tracking and realization of productivity targets Monitoring the income and expenditure balances of the projects for which it is responsible Your Profile Min. Bachelor’s degree in related departments Min. 5 years of experience in the warehouse operations processes; preferably in e-commerce Experience to manage Return, Product Care and Customer Experience preferably in textile e-commerce Strong interpersonal and communication skills Strong problem-solving skills Advanced knowledge of English both written and verbal Able to work within a dynamic and fast-paced environment Experienced in field force management Very good knowledge of MS Office applications Customer and solution-oriented Living/willing to live in Anatolian Side of İstanbul-Kocaeli What We Offer A global work environment with exposure to international projects and teams Opportunities for professional growth, learning, and career development A collaborative and supportive team culture Being part of Bertelsmann SE & Co. KGaA — one of the world’s leading media and service companies