Management Assistant

The Primary Purpose of the Position is to serve in the capacity of a Management Assistant, the duties of which are to provide for the administrative and managerial functions for the Community Based Outpatient Clinics (CBOCs). Central Texas Veterans Health Care System that provides medical, Social work, Telehealth, and mental health and primary care services located at the Killeen and Copperas Cove (CBOCs). The incumbent will perform a variety of duties, including but not limited to the following: Assists managers and staff in projecting staffing needs; Keeps a list of incoming and outgoing staff, ensuring that the information is current; Provides advice and assistance to the CBOC Leadership concerning Federal and agency personnel processes and procedures; Reviews, analyzes, and interprets incoming requests, recommends appropriate action or suggests appropriate alternatives based on knowledge of internal operations, agency personnel policies, budgetary constraints and work priorities; Assists patient advocates office with patient complaints and compliments; Prepares and reviews purchase orders for supplies and non-expendable property such as equipment, to include personal computer hardware and software and other specialized equipment necessary to the effective functioning of the CBOC; Provides for the overall administrative management of the CBOC. This may include interpreting administrative policies. defining administrative requirements, and/or providing advice to the CBOC Leadership on related issues of the policies. Applies new policies, provides advice on requirements, maintains administrative systems, and prepares administrative paperwork. Coordinates the administrative aspects of office moves, office construction, and other facility improvements including furniture, equipment, telephone, etc. Monitors performance and changing processes when necessary to ensure that goals are met. Analyzes various data, providing oversight and assisting with management improvements for the Community Based Outpatient Clinic. Work Schedule: Monday • Friday, 8:00am • 4:30pm Compressed/Flexible: Not available Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management Assistant/PD005880 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: One year of specialized experience, equivalent to at least the GS-(06) level in the federal service, that equipped me with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled. Specialized experience includes, but is not limited to the following: Creating, reviewing, and analyzing incoming requests, preparing monthly reports with detailed documentation and tracking for measures; Planning, coordinating, and executing daily business functions of a service line; Managing resources, materials, equipment and funding; understanding the financial processes including how to administer a program budget, monitor balances, status of projects, expenditures, and recommend adjustment of funds as needed, maintaining contract records and expenditures; Preparing correspondence and standard operating procedures; Effectively communicating with clients and customers through written and oral means both inside and outside the organization to address and resolve concerns. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. There is no educational substitution at this grade level.