Supervisory Program Specialist

This position serves as full time Deputy Chief, Community Care, at the G.V. (Sonny) Montgomery VA Medical Center. The position has direct accountability to the Chief, Community Care. The position is responsible for assisting with all functions as related to Office of Community Care (OCC) medical, inter-facility coordination, Mission Act and other contract services. Duties include, but are not limited to: Exercises supervisory authorities and responsibilities involving work assignment and review, as well as the administrative and personnel management functions relative to the staff which are clearly communicated through the formal employee performance management systems. Serves as a primary resource to the Pentad and the Chief, Community Care for projects related to OCC/purchased care in the community, a complex healthcare care coordination system with a growing budget of over $100 million dollars. Identifies healthcare service access concerns independently, as a result of thorough analyses of resources (health care providers, facilities, and ancillary services compared to budgeted resources) prepares and implements plans for resolution. Provides oversight and assists staff, as needed, in the development of improved automated, computerized managerial reports and reporting techniques. Provides direct oversight of OCC work with the Managerial Cost Accounting (MCA) section in order to provide accurate and efficient labor mapping and supply mapping data, as well as to find ways to improve the mapping process to ensure all workload is properly captured through needed adjustments. Reviews the accuracy and adequacy of current financial, costing, and managerial reports and is responsible for quality assurance of all statistical reports and related data as they apply to higher level management. Serves as a liaison for the clinical services, as those services are related to the management of OCC funds, development of provider contracts, creation of service lines, and physician/provider relations. Work Schedule: Monday • Friday 8:00 am • 4:30 pm (Subject to change based on the needs of the Agency) Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD842130 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Perform supervisory responsibilities, including assigning and reviewing work, establishing short- and long-term priorities, developing work schedules, evaluating performance, creating work improvement plans, and providing consistent feedback and coaching. Administer analytical and evaluative methods to assess and enhance the efficiency and effectiveness of program operations. Develop and execute large operating budgets, including conducting cost analyses, forecasting expenditures, evaluating operational and staffing needs, and identifying cost-saving opportunities. Prepare and compose clear, concise, and technically sound documents and reports for diverse audiences, including executive leadership, VISN and Central Office officials, and legislative stakeholders. Engage with diverse internal and external stakeholders across multiple levels of leadership. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is primarily sedentary but also demands some standing, walking, bending, lifting, and carrying of charts and folders and miscellaneous supplies to various locations within the facility for meetings. The position frequently walks to various parts of the health care system including patient care areas. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.