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Active
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Charleston, South Carolina
Posted · 01.10.2026
USAJOBS

# Security Assistant Dispatcher

Veterans Health Administration

This position serves as the Security Assistant Dispatcher for Police Service in Charleston within the Veterans Health Administration (VHA) with a primary purpose to lead a team of Security Assistants responsible for monitoring physical security equipment, directing police officer response to emergency and non-emergency criminal activity, security and life safety matters, communications, radio dispatching, telephone, fire and security computer system and systems.
Major duties include, but are not limited to: Receiving and evaluating calls from the public concerning crimes, fires, and medical emergencies. Evaluating calls for proper action and entering data into a computer as it is being received. Initiating Police and/or Fire and Medical response by obtaining information required for dispatching field units. Maintaining routine reports, referral information, and emergency calls for assistance from citizens and public safety personnel. Operates a National Crime Information Center (NCIC) terminal for researching vehicle ownership, license plate and operator's license verification, wants and warrants on persons, etc. Operates a variety of communications equipment such as radios and computers with general and specialized software common to the dispatching occupation. Coordinates with military and civilian agencies in response to mutual aid requests, in accordance with locally established protocols. Communicates via radio with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander. Provides appropriate post-dispatch and pre-arrival instructions and maintains knowledge of all response resources available, sometimes in a widely-dispersed environment. Dispatches patrols for routine assignments ensuring patrols are completed within established guidelines and properly documented in official records. Performs other related duties as assigned. Work Schedule: Rotating shifts including nights, weekends and holidays. Compressed/Flexible: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Security Assistant Dispatcher/PD99858A Relocation/Recruitment Incentives: Not Authorized
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: general administrative and/or clerical skills, practical knowledge of specific security or law enforcement objectives, programs, methods, and procedures, and skills in carrying out support tasks related to law enforcement and security administration. The position has practical knowledge of the mission and objectives of Police Services, physical security systems, and procedures to support operations and the work of other staff. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. Only education in excess of the first 60 semester hours (i. e. beyond the second year) is creditable toward meeting the specialized experience requirement. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

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