Tunnel Operator

Level: Frontline | Hourly Department: Site Operations THE ROLE At El Car Wash, the tunnel is where the magic happens — and you're the one making it run smooth, fast, and safe. As a Tunnel Operator, you control the wash line flow, guide every vehicle in perfectly, and bring the energy that makes our experience unforgettable. What You'll Own Command the tunnel • Take charge of wash line flow — safely and efficiently guiding vehicles in with precision and confidence every time. Set the energy • Welcome every customer with high energy, clear instructions, and a signature EL smile. Your presence sets the tone for the whole visit. Catch it early • Perform quick but critical checks — windows up, sunroofs closed, truck beds clear. You catch the small things that prevent big problems. Make judgment calls fast • In a fast-moving environment, you think on your feet and act decisively to keep the tunnel safe and moving. Operate and monitor • Run tunnel systems and controls to keep everything moving at peak performance and safety. Stay proactive • Identify hazards before they impact anyone and keep the tunnel area clean and organized throughout your shift. Win with the team • Work closely with teammates and leadership to maintain a smooth, high-speed operation — you're a key part of the machine. Qualifications WHAT YOU BRING Reliable attendance — this role cannot go unstaffed; you show up, every time Ability to stay intensely focused in a loud, fast-moving environment for a full shift Strong situational awareness — you catch issues before they escalate Comfortable giving clear, quick verbal instructions to customers under pressure Able to lift 40+ lbs; stays physically active throughout the shift Comfortable working in wet, humid, outdoor conditions in all weather Flexible availability including weekends and holidays Open to constructive feedback — you receive it well and adjust Automotive, manufacturing, or equipment operation experience is a plus How You Show Up — Ecw Competencies Safety & Compliance — Follows safety procedures, uses equipment correctly, and speaks up about hazards. Customer-Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience. Problem-Solving — Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed. Drives Results — Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly. Team Collaboration — Works well with teammates, communicates openly, and contributes to a supportive team environment. Job Knowledge & Technical Proficiency — Understands job responsibilities, products, and tools needed to perform work accurately. Why El Car Wash Fast-growing, high-energy, and customer-obsessed — El Car Wash is where your focus, speed, and safety instincts make a real difference every single shift. What You'll Get Full comprehensive benefits (Health, Vision, Dental) 401(k) with 4% match — yes, free money Paid time off Parental leave (maternity & paternity) Tuition reimbursement Pet insurance Mental health days On-the-job training and real career growth FREE car washes