Openings on IVR Quality Analyst

Title: IVR Quality Analyst Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone and Skype Job description:- • Lab Build & Maintenance • Procure, install and configure Lab equipment across platforms • IVR Platforms – Avaya, Cisco, Genesys • Operating System – Linux, Windows, VMware • Tools – Monitoring tools, configuration tools and performance test tools • Automation tools across above platforms • Build lab environments • Manage change control of lab environments through certification cycles • Certification strategy including validation of requirements, design • Provide and justify effort estimates • Configuring lab and environments for Testing • Designing and Developing Certification Tools and Automation • Creating Certification plan and underlying test plans • Documenting strategy, review and editing • Escalate technical and project issues to Project Manager • Report project status to Project Manager • Provide technical support during deployment in Production • Assist with technical interviews of prospective team " Graduation All your information will be kept confidential according to EEO guidelines. Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.