Lease Return Coordinator- Four Stars Finance

Four Stars Finance is seeking a detail-oriented, customer-focused Lease Return Coordinator to manage the end-of-lease process and ensure a seamless experience for customers, lenders, and internal teams.   Responsibilities: • Handle scheduling for lease inspections and returns. • Communicate with D&M sales staff, lenders, and customers regarding the status of maturing leases. • Issue notices and invoices related to end-of-lease charges, using sound discretion within Word and Adobe. • Perform monthly lender reporting and ensure accurate documentation with Excel • Calculate payoff figures and coordinate with the accounting team for lender payments. • Track and report key metrics related to lease returns within Excel • Strategically manage the end-of-term lease portfolio to optimize results through proactive communication with customers and the sales team • Analyze gains and losses to improve financial performance with Excel • Collaborate in a team environment and assist management as needed. • Must be comfortable handling customer interactions over the phone and email   Qualifications: • Prior experience of at least 2+ years working in customer service with high call volume. The ideal candidate is comfortable communicating via email and phone. • Strong customer service and organizational skills. • Proficiency in Microsoft Word and Excel is required • A strong work ethic and ability to work under deadlines and manage multiple priorities by multitasking   This position will be an in-office role in our Addison office, M-F, and the hours worked can be 9-6 or 8:30-5:30 Salary range is $50-65K   Benefits Medical and dental coverage available after orientation period Paid vacation 401k    About Us: Four Stars Finance was established in 2010 and is an affiliate of D&M Auto Leasing. The company partners with banks, credit unions, and captive funding sources to provide financing options and serve the needs of leasing companies and franchised dealerships. The business model and infrastructure were built based on over 30 years of experience in the leasing market creating a highly efficient and robust work environment. Four Stars Finance currently manages over $1 Billion dollars in leases.    Privately-held HERNCO Inc. is the parent company of D&M Auto Leasing, Four Stars Auto Group, Four Stars Finance, Dallas Lease Returns, Apple Leasing and AutoFlex Leasing.