Escheatment Ops Analyst (Max $21/hr W2)

Responsibilities: • Respond to and coordinate with clients/business areas in regarding returned mail inquiries • Respond to internal and external inquiries and ensure maintenance of SLAs • Work with clients or internal stakeholders as information is required or requested • Support the reconciling of unclaimed assets as needed • Work on assigned projects on an as-needed basis to support Escheatment Operations • Identify and escalate potential process anomalies to management in a timely manner Qualifications • Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings • Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues. • Ability to effectively present information and respond to questions from business areas, managers and clients. • Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients. • Project management capabilities. • Strong critical thinking, organizational, and problem-solving skills. • Considerable technical skills, large data management processing, and MS Excel experience. All your information will be kept confidential according to EEO guidelines. Finance