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Los Angeles
Posted · 22.09.2026
Greenhouse (US)

# Global Head of Digital Commerce, VP

AMOREPACIFIC US, INC

Global Head of Digital Commerce,&nbsp;VP&nbsp; Laneige | Location: Los Angeles (Hybrid) &nbsp; Role Overview&nbsp; Laneige&nbsp;is seeking a&nbsp;Global Head of Ecommerce&nbsp;to lead the brand’s global digital growth and transformation.&nbsp; This role will act as a&nbsp;Global Center of Excellence (CoE), responsible for defining strategy, governance, and execution frameworks to enable scalable growth across local markets.&nbsp; The position owns&nbsp;global ecommerce revenue and profitability, while building an integrated digital commerce ecosystem across:&nbsp; Ecommerce&nbsp; Social commerce&nbsp; CRM &amp;&nbsp;eFSS&nbsp; AI &amp; Beauty Tech&nbsp; Performance media&nbsp; Based in&nbsp;Los Angeles, this leader will bridge&nbsp;global strategy and local market execution, ensuring&nbsp;Laneige&nbsp;scales as a&nbsp;data-driven, omnichannel global brand.&nbsp; &nbsp; Core Mandate&nbsp; Own&nbsp;Laneige&nbsp;global ecommerce revenue and profit growth&nbsp; Define&nbsp;mid/long-term ecommerce strategy and P&amp;L delivery roadmap&nbsp; Act as&nbsp;Global&nbsp;CoE:&nbsp;&nbsp; Set strategy frameworks, KPIs, and governance&nbsp; Enable local market execution at scale&nbsp; Build a&nbsp;future-ready digital commerce ecosystem&nbsp;integrating:&nbsp;&nbsp; Consumer data, media, content, and technology&nbsp; &nbsp; Key Responsibilities&nbsp; Global Ecommerce Strategy &amp; P&amp;L Ownership (CoERole) Define global ecommerce strategy frameworks, KPIs, and operating models&nbsp; Own&nbsp;global ecommerce P&amp;L&nbsp;(revenue, margin, growth targets)&nbsp; Create differentiated channel strategy frameworks:&nbsp;&nbsp; DTC&nbsp; eRetailers&nbsp;(retailer.com)&nbsp; Pure players &amp; marketplaces&nbsp; Lead omnichannel business model by:&nbsp;&nbsp; Defining platform mix and roles&nbsp; Implementing global investment frameworks&nbsp; Define global acquisition and search strategy to improve:&nbsp;&nbsp; Conversion&nbsp; ROI&nbsp; Establish global performance tracking and optimization systems&nbsp; &nbsp; Ecommerce Execution Excellence Lead ecommerce strategy across marketplaces, pure players, and retailer.com&nbsp; Own core growth levers:&nbsp;&nbsp; Traffic, conversion, AOV, retention&nbsp; Drive assortment, pricing, promotion, and launch orchestration&nbsp; Optimize&nbsp;onsite experience:&nbsp;&nbsp; UX/UI, PDP, content, merchandising&nbsp; Partner with Global GTM, Supply Chain, and Finance to ensure:&nbsp;&nbsp; Demand planning&nbsp; Inventory health&nbsp; Margin discipline&nbsp; Define scalable playbooks and execution standards for local teams&nbsp; &nbsp; Social Commerce (Global Scaling Engine) Build and scale global social commerce strategy (TikTok, Instagram, emerging platforms)&nbsp; Own live commerce, shoppable content, and creator-led conversion models&nbsp; Develop creator/affiliate commerce frameworks tied to performance KPIs&nbsp; Integrate social commerce into ecommerce and CRM journeys&nbsp; Pilot new formats and platforms ahead of local markets&nbsp; Deliver scalable toolkits and playbooks for global rollout&nbsp; &nbsp; CRM &amp;eFSS(Customer Ownership &amp; Lifetime Value)&nbsp; Lead CRM strategy across acquisition, engagement, retention, and reactivation&nbsp; Build global customer data foundation across:&nbsp;&nbsp; DTC and retailer ecosystems&nbsp; Drive personalized journeys across owned channels:&nbsp;&nbsp; Email, messaging, lifecycle marketing&nbsp; Orchestrate end-to-end post-purchase experience:&nbsp;&nbsp; Onboarding, replenishment, loyalty, care&nbsp; Lead&nbsp;global e-flagship store strategy:&nbsp;&nbsp; GEO-based content deployment&nbsp; Online-offline connection (e.g., FSS experience integration)&nbsp; Provide local markets with:&nbsp;&nbsp; CRM frameworks&nbsp; Benchmarks&nbsp; DTC operating guidelines&nbsp; &nbsp; AI &amp; Beauty Tech (Future Growth Platform) Deploy&nbsp;AI-driven personalization&nbsp;across content, product, and journeys&nbsp; Develop beauty tech capabilities:&nbsp;&nbsp; Skin diagnostics&nbsp; Virtual try-on&nbsp; Solution matching&nbsp; Pilot emerging AI and digital technologies with commercial impact&nbsp; Define how data and tech translate into growth levers&nbsp; Ensure scalable and future-ready architecture with global IT&nbsp; Performance Media (Growth Efficiency Engine) Own global performance media strategy and measurement frameworks&nbsp; Drive&nbsp;ROAS- and profit-based optimization&nbsp;across:&nbsp;&nbsp; Search, social, retail media&nbsp; Define full-funnel media role aligned with ecommerce and CRM&nbsp; Establish governance on:&nbsp;&nbsp; Budget allocation&nbsp; Bidding strategies&nbsp; Testing frameworks&nbsp; Partner with platforms and retailers for innovation and beta programs&nbsp; Enable markets with performance benchmarks and investment playbooks&nbsp; &nbsp; Operating Model &amp; Leadership&nbsp; Act as&nbsp;Global Digital Commerce&nbsp;CoE&nbsp;leader&nbsp; Translate global strategy into&nbsp;local execution frameworks&nbsp; Lead a multi-functional organization across 5 pillars&nbsp; Partner with:&nbsp;&nbsp; Global brand leadership&nbsp; Regional &amp; local market teams&nbsp; External platforms (Amazon, TikTok, Sephora, etc.)&nbsp; Build a balance of:&nbsp;&nbsp; Global standardization (governance, frameworks)&nbsp; Local agility (execution, relevance)&nbsp; &nbsp; Candidate Profile&nbsp; Experience&nbsp; &nbsp; Minimum&nbsp;15+ years&nbsp;in ecommerce / digital / omnichannel leadership&nbsp; Proven&nbsp;track record&nbsp;of owning&nbsp;global ecommerce P&amp;L&nbsp; Experience across:&nbsp;&nbsp; DTC, marketplaces, retailer.com, and social commerce&nbsp; Strong exposure to:&nbsp;&nbsp; CRM, data strategy, performance marketing, and digital transformation&nbsp; Experience in global organizations with multi-market operations&nbsp; Beauty or premium consumer brand experience strongly preferred&nbsp; &nbsp; Capabilities&nbsp; Strong&nbsp;commercial and P&amp;L ownership mindset&nbsp; Deep understanding of:&nbsp;&nbsp; Consumer lifecycle&nbsp; Omnichannel ecosystems&nbsp; Ability to integrate:&nbsp;&nbsp; Commerce, media, CRM, and technology into a single growth model&nbsp; Advanced understanding of:&nbsp;&nbsp; AI, data, and emerging commerce trends&nbsp; Strong analytical and data-driven decision making&nbsp; &nbsp; Leadership&nbsp; Proven ability to build and scale high-performing global teams&nbsp; Strong stakeholder management across HQ and regions&nbsp; Ability to&nbsp;operate&nbsp;in both:&nbsp;&nbsp; Strategic (frameworks, vision)&nbsp; Execution (hands-on, impact-driven)&nbsp; Entrepreneurial and fast-moving mindset&nbsp; Reports directly to&nbsp;Laneige&nbsp;Chief Commercial Officer&nbsp; &nbsp;Reporting Line&nbsp; Location&nbsp; Los Angeles, USA (Hybrid)&nbsp; Ability to work across global time zones&nbsp; &nbsp; Why This Role Matters&nbsp; This role is the architect of Laneige’s global digital growth engine — &nbsp;owning revenue, building scalable systems, and transforming the brand into a truly data-driven, omnichannel leader.&nbsp; &nbsp;

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