Bilingual Customer Service

Bilingual Customer Service Representative (Spanish) Location: Elkhart, IN Salary: $36,550 - $39,500 About The Opportunity Our client is seeking a Bilingual Customer Service Representative (English/Spanish) to join their team. This role will assist customers with account questions, process payments, update customer information, and provide exceptional service over the phone and through other communication channels. Key Responsibilities Assist English and Spanish-speaking customers with account inquiries Update and maintain customer account information Accept and process customer payments Answer questions regarding services, billing, and account status Document customer interactions and maintain accurate records Resolve customer concerns and escalate issues when necessary Provide professional, friendly, and timely customer service Perform general administrative and data entry tasks as needed Qualifications Fluent in both Spanish and English Previous customer service, call center, or office experience preferred Strong communication and problem-solving skills Comfortable working with computer systems and data entry Ability to multitask and manage a high-volume workload Professional, dependable, and customer-focused Why Apply? Stable Monday-Friday schedule Opportunity to use bilingual skills in a customer-focused role Friendly and supportive team environment Competitive salary and growth potential Click here to apply online