Program Analyst

The position is located at the Audie L. Murphy VA in San Antonio, TX within the Physical Medicine and Rehab. The Program Analyst tracks and provides fact-based data to support the changes in the facility, serves as expert in the analysis of data across the service to include clinic productivity, national quality measures such as SAIL, and complex access correlations. Providing management with effective feedback that is proactive, and patient-driven. Duties include, but may not be limited to the following: Briefing clinical Teams using VA provided data cubes and web page reports from the Corporate Data Warehouse (CDW). Extracting, analyzing, and providing data to assess treatment and services that impacts clinical endpoints, health status outcomes; estimated usage; characteristics of treating designated populations; evaluating patterns of substitution against other products such as resource impact. Monitoring and maintaining profiles, identifies transmission errors by review of Veterans Health Information Systems and Technology Architecture [VISTA] records. Serves as expert in the analysis of data across the service to include clinic productivity, national quality measures such as SAIL, and complex access correlations. Providing management with effective feedback that helps the organization operate successfully in a new personalized, proactive, and patient-driven health care environment. Providing relevant clinical and/or administrative data to identify, quantify and resolve organizational problems. Developing data reports to support budget planning, resource projections, and allocation of resources. Developing and presenting recommendations for improving clinical data-management methods, follow-up procedures, and timely compliance with regulatory guidelines. Coordinates with Whole Health Field Implementation Teams and Whole Health director to develop strategies and plans for deployment of Whole Health. Data analysis and data mining: Creating and maintaining dashboards in Pyramid and PowerBi. Generating ad hoc reports in Pyramid, PowerBi, VSSC, VSE, etc. Coding, querying, and database development experience in SQL, Java, Python, etc. Experience as a Data Analyst, Program Analyst, and/or Management Analyst. Experience working with Electronic Health Records and eScreening. Performs other duties as assigned. Work Schedule: Monday • Friday, 7:30 • 4pm Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD99894-S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst. Qualifying specialized experience includes: demonstrated work experience using qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and healthcare programs; possess Healthcare Informatics knowledge in the use of clinical software packages; thorough in-depth knowledge of the clinical environment (including practices, procedures, policies, strengths and weaknesses in order to effectively use data to track and manage patient care); tracking and analyzing clinical programs for the purpose of improving processes and identify problem areas; and utilizing computers and applicable databases/software for statistical purposes and managing information systems. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. ~OR~ Education: Successful completion of a master's or equivalent graduate degree, successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, LL.B or J.D. if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. ~OR~ Combination: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience, as described above, to meet the total requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. Physical Requirements and Work Environment: Trips to satellite outpatient clinics or Department of Defense or other health care agencies are sometimes necessary and will involve transportation via station vehicle or privately-owned vehicle. The work performed is of a precise nature requiring long periods of concentration that is often interrupted. Employee is often faced with changing priorities and with meeting deadlines. The work involves carrying light items such as books, instruments, laptop computers and other similar materials. Work is typically performed in office, conference room and clinical/hospital patient care settings. Typically, the work is hazard-free, not requiring any special equipment of clothing. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.