Revenue Cycle Manager
Miller Vein
Do you love to help people? Do you want to be a part of something bigger than yourself? Do you wish your voice was heard at work? If you answered yes to these questions, consider a career at Miller Vein. Revenue Cycle Manager MUST Have Healthcare ExperienceFarmington Hills, MI Do you love to help people? Do you want to be a part of something bigger than yourself? Do you wish your voice was heard at work? If you answered yes to these questions, consider a career at Miller Vein. Miller Vein Finance & Revenue Cycle Manager Job Description Position Summary The Finance & Revenue Cycle Manager is responsible for managing Miller Vein’s day-to-day revenue cycle operations, including insurance verification, prior authorizations, medical billing, claims management, payment posting, denial management, accounts receivable, collections, and reimbursement. This position requires healthcare experience and strong, hands-on revenue cycle management expertise within a medical practice. The Manager identifies opportunities to improve reimbursement, resolve complex billing issues, strengthen workflows, and support accurate and timely financial operations while providing direction to the billing and insurance team. Revenue Cycle Operations Manage insurance verification and prior authorization processes to support timely patient care and reimbursement. Oversee accurate and timely medical billing, claims submission, payment posting, denial management, and follow-up. Monitor accounts receivable, aging balances, and collections to reduce outstanding accounts and improve cash flow. Investigate denied and underpaid claims, identify root causes, and implement corrective actions. Monitor revenue cycle performance, identify trends, and translate findings into practical improvements. Develop and maintain workflows that maximize reimbursement and improve efficiency. Manage payer relationships, participate in contract negotiations, and review reimbursement terms and payment accuracy. Work with providers, clinical teams, and administrative staff to resolve complex billing, authorization, and insurance issues. Serve as the internal resource for medical practice billing, payer requirements, and reimbursement questions. Leadership & Team Management Supervise, coach, and support billing and insurance staff. Coordinate workloads, coverage, and training to meet productivity and accuracy expectations. Provide performance feedback and hold team members accountable for timely follow-up and quality work. Compliance & Quality Ensure compliance with HIPAA, CMS, payer requirements, and applicable healthcare regulations. Participate in audits, compliance reviews, and corrective action planning. Maintain departmental policies, procedures, and internal controls. Monitor billing and insurance processes for accuracy, consistency, and compliance. Stay current on payer requirements and changes affecting billing and reimbursement. Qualifications Healthcare experience required, including hands-on revenue cycle management and medical practice billing experience. Five or more years of healthcare revenue cycle experience preferred. Demonstrated expertise in medical billing, insurance reimbursement, claims processing, denial resolution, accounts receivable, and collections. Prior authorization and insurance verification experience required. Experience with payer negotiations, contracts, and reimbursement analysis. Experience with EMR and practice management systems. Ability to analyze revenue cycle and financial data, identify problems, and implement solutions. Supervisory or management experience preferred. Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities with accuracy and consistent follow-through. Bachelor’s degree preferred. Company Background Miller Vein is a unique healthcare company committed to improving lives, one vein at a time. But we're so much more than a vein clinic. We're a movement. A fast-paced, high-energy team working to make healthcare better for our patients, our teammates, and our communities. Our patients regularly tell us their experience at Miller Vein wasn't just the best medical visit they've ever had, but one of the best customer service experiences they've ever received. That doesn't happen by accident. It happens because we hire people who genuinely care. We've earned multiple Best Places to Work awards because we believe exceptional patient care starts with exceptional teammates. We hire for attitude, kindness, and character. Skills can be taught. Genuine compassion cannot. Our culture is built around six core values. Together, they spell HiTECH, reminding us that while we use advanced technology, it's our people who truly make the difference. Humble Service – We put others first with genuine compassion and care. Integrity – We do the right thing, even when no one is watching. Teamwork – None of us performs as well as all of us. Excellence – We pursue continuous improvement every day. Can-do Positive Attitude – We embrace challenges with optimism, energy, and enthusiasm. Happy to Go the Extra Mile – We love exceeding expectations for our patients and teammates. We're a team of competitive, ambitious people working toward a bold vision: becoming the nation's leading provider of vein care by 2030. We believe the way to achieve that goal is by building the best-trained, happiest workforce imaginable. When our teammates thrive, our patients thrive. That's how we help more people and make an even greater impact. Miller Vein Perks Competitive pay 100% employer-paid medical, dental, and vision insurance for eligible employees 401(k) Paid Time Off (PTO) Healthy work-life balance, including four-day weekends every other weekend for many clinic team members No evening, weekend, or holiday work (almost never) Paid office closure between Christmas and New Year's Day Community service opportunities Continuing education support Positive, upbeat office environments where teammates take care of one another Fun company outings What Success Looks Like at Miller Vein Lead with kindness, compassion, and authenticity. Deliver an exceptional patient experience every time. Stay curious, keep learning, and seek continuous improvement. Support your teammates and contribute to a positive team culture. Bring a positive attitude and a willingness to help. Share ideas, solve problems, and look for better ways to do things. Celebrate successes and have fun along the way.
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