Automotive Customer Service Advisor (no experience needed) (3712)

Customer Service Advisor (No Automotive Experience Required) Lake Chevrolet & Lake Ford | Milwaukee, WI Love Helping People? We'll Teach You the Automotive Business. No automotive experience? No problem. If you enjoy working with people, solving problems, and delivering exceptional customer service, Lake Chevrolet and Lake Ford will provide the training you need to build a rewarding career in one of the fastest-growing departments in the automotive industry. Many of our best Service Advisors came from restaurants, retail, banking, hospitality, healthcare, and other customer-facing careers. If you love taking care of people, we can teach you everything else. Why Join Lake Auto Group? Have Your Nights & Weekends Back Closed every Saturday & Sunday Closed on all major holidays Enjoy a career with a schedule that allows for family time and work-life balance. You'll Never Worry About Having Enough Customers High-volume service departments Thousands of loyal customers Busy appointment schedules every day Outstanding opportunity to build a long-term career Work in a Modern Facility Air-conditioned Service Drive 41 service stalls at Lake Chevrolet 47 service stalls at Lake Ford Over 50 factory-trained, certified technicians State-of-the-art equipment and technology Clean, professional work environment We Invest in Our Employees Paid training Ongoing professional development Supportive managers and teammates Clear opportunities for advancement Promote-from-within culture What You'll Do As a Customer Service Advisor, you'll become the primary point of contact for customers bringing their vehicles in for service. You'll Welcome customers with professionalism and enthusiasm Listen carefully to their concerns Help schedule repairs and maintenance Explain recommended services in an easy-to-understand way Keep customers informed throughout the repair process Work closely with technicians to ensure an outstanding experience Build lasting relationships with customers who return year after year No automotive knowledge is necessary—we'll teach you everything you need to know. What We're Looking For We're looking for people who: Love helping customers Enjoy talking with people Have excellent communication skills Are organized and dependable Like working in a fast-paced environment Want to build a long-term career Have a positive attitude and strong work ethic Have previous customer service, retail, restaurant, hospitality, banking, healthcare, or sales experience (preferred but not required) Possess a valid driver's license Compensation & Benefits Competitive salary plus performance-based bonuses Paid training from experienced professionals Health Insurance (Lake pays over 60% of the employee premium) Dental Insurance Vision Insurance 401(k) Retirement Plan Paid Time Off Employee Vehicle Purchase Program Career advancement opportunities throughout Lake Auto Group Why This Career? A Service Advisor is often considered the "quarterback" of the service department. You'll combine customer service, communication, problem-solving, and sales skills while helping customers keep their vehicles safe and reliable. This is an excellent opportunity for someone looking to leave retail, restaurant, hospitality, or another customer service career and build a stable, high-income profession with room for advancement. If you're passionate about helping people and ready to start a career—not just another job—we'd love to meet you. Apply today and discover why Lake Chevrolet and Lake Ford are among Wisconsin's best places to build a career in automotive customer service. Qualifications QUALIFICIATIONS: Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of customer service and sales success Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license