Collections Call Center Representative

Quick Facts Compensation: $17.25/hr plus monthly performance bonuses Onsite: Greenville, SC Schedule: Fixed 40 hours/week • Regular, predictable attendance required No Sundays One night shift per week (12:00PM • 8:00PM)  Every 4th rotating Friday (9:00AM • 7:00PM) Every 4th rotating Saturday (8:00AM • 12:00PM) During Saturday rotation weeks, one scheduled weekday off with extended shifts (8:00AM • 6:00PM and 10:00AM • 8:00PM) Who We're Looking For We're looking for candidates who are confident communicators, enjoy problem-solving, and can balance empathy with accountability. The ideal candidate is comfortable having difficult conversations, negotiating solutions, and working toward performance goals in a fast-paced environment. You may be a great fit if you: Have collections, auto finance, banking, lending, call center, or customer service experience Are comfortable discussing payment obligations and negotiating resolutions Can remain professional when handling challenging customer conversations Ask thoughtful questions and actively listen to understand customer situation Are organized, detail-oriented, and able to manage multiple priorities Are motivated by goals, performance metrics, and bonus opportunities