[Job Radar](https://jobradar.live/) / [Jobs](https://jobradar.live/ilanlar) / Edamerica Customer Service Representative-Knoxville-Onsite

Active
On-site
Knoxville, TN
Posted · 01.10.2026
LinkedIn Jobs US

# Edamerica Customer Service Representative-Knoxville-Onsite

Edfinancial Careers

Description Job Title: Edamerica Customer Service Representative Location: Knoxville, TN (Onsite) Employment Type: Full-Time Class Date: 11/2/2026 Starting Pay: $16.20/hour + $4.75/hour Health and Welfare Fringe BenefitWork Schedule: This role requires flexibility for evening shifts. Schedules are assigned based on business needs. Hours of Operation (EST): Monday – Friday: 8:00 AM – 8:00PM Saturday – Sunday: Closed Edamerica is looking to hire full-time, onsite, Customer Service Representatives. Edamerica is a division of Edfinancial Services which has been recognized as a National Top Workplace for 2023, 2024, and 2025.Edamerica partners with colleges and universities across the country to help assist prospective, current, and prior students regarding financial aid, admissions, billing, registration, and student loan delinquency questions. What You’ll Do Handle inbound and outbound calls with professionalism and attention to detail. Meet or exceed performance expectations for call quality, productivity, and attendance. Use company systems, knowledge bases, and scripts to provide accurate information and resolve concerns. Represent Edamerica and our client institutions positively and professionally at all times. About Why You’ll Love Working Here At Edfinancial, we don’t just talk about culture — we live it. You’ll join a community that values: Growth & Development: Paid training, Educational Assistance, and Leadership Development Program creating growth opportunities for advancement. Great Benefits: Medical, Dental, Vision, Pet, Life and Disability Insurance, Teledoc and Employee Assistance Program (EAP) Work-Life Balance: 11 paid holidays, paid vacation, sick leave, and mental health day after 6 months Community:Company
• sponsored clubs, fitness, reward programs, and community involvement Potential to work remotely after on-site training and a minimum of 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards! What We’re Looking For Strong communication and listening skills. A professional, positive attitude. Ability to stay organized and meet daily goals. Basic computer proficiency. Open availability during business hours. Exceptional customer service skills. High School Diploma (Higher Education Degree preferred) Schedule dependability and flexibility. Based on workload, overtime may be required. Must pass background check and drug screening. Ready to Grow With Us? Join a team where your work has purpose, your leaders support you, and your growth is a priority. Mission: Edfinancial strives to provide exceptional customer-driven products and services while always doing the right thing !

This job was verified from LinkedIn Jobs US. Applications are completed on the original source.

[Apply on the original listing ↗](https://jobradar.live/ilan/3387a1ba-9e73-49b6-80b1-87e6e13dd57c/git)

## Stop searching one by one for roles like this.

Upload your resume or enter your target roles to see your first 3 matches for free.

[Find jobs for me →](https://jobradar.live/uye/kayit)
Your resume is never shared with employers; it is processed only for matching.

Something wrong with this job?

## Similar jobs

[Jobs in Tennessee](https://jobradar.live/jobs/tennessee)
· [Customer Service Jobs in Tennessee](https://jobradar.live/jobs/tennessee/customer-service) · [Jobs by location](https://jobradar.live/jobs) · [Jobs by company](https://jobradar.live/company)

- [Customer Service Representative - Tennova Foot & Ankle - Alcoa](https://jobradar.live/ilan/1b958962-d2d3-4b47-b7ea-d193f3ef1787) Tennova Healthcare- North Knoxville Medical Center · Knoxville, TN

- [Customer Service Representative](https://jobradar.live/ilan/5d3d273c-806c-4ca5-8db0-53de5c9f05b9) Frederick Fox · Memphis, TN

- [Customer Support Specialist](https://jobradar.live/ilan/67743c5a-c28c-41bf-87ba-692c86f69c92) Barefoot Student · Franklin, TN

- [Customer Service Delivery Driver](https://jobradar.live/ilan/c5b482c3-a569-4429-a394-67d5ef832222) Carvana · Knoxville, TN

- [Customer Service Delivery Advocate](https://jobradar.live/ilan/bb44b73d-21bb-4785-a0a2-a7d8a5b72828) Carvana · Knoxville, TN

- [Customer Support Specialist](https://jobradar.live/ilan/727e3a1e-cedf-418c-8e3f-0169c8a6e75a) ABB · Memphis, TN

- [Customer Service Representative](https://jobradar.live/ilan/8c588b6f-20fb-4b26-861c-cbb9061af10a) Harris Computer · Nashville, TN

- [Customer Service Rep](https://jobradar.live/ilan/3fa667cf-1d52-440a-93b3-54b1edcc146d) SUPPLY NETWORK INC · Nashville, TN