Lead Tax Examining Technician

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS • RICS-Return Integrity and Compliance Services • Taxpayer Services Service Center REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Applies thorough knowledge of tax examination processes, procedures, and program requirements to independently review, analyze, and resolve a variety of taxpayer account issues within the assigned specialization. Ensures all required actions are completed prior to case closure, including proper routing, documentation, and adherence to procedural requirements. Maintains required production and quality levels consistent with employees performing similar work. Distributes, balances, and monitors workload in accordance with established workflow, priorities, and job specialization to ensure equitable distribution and timely completion of assignments. STANDARD POSITION DESCRIPTIONS (SPD): PD92032 Visit the IRS SPD Library to access the position descriptions. Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-06: To be eligible for this position, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Applying tax examination workload procedures and technical duties to review and resolve taxpayer account issues. Providing authoritative guidance to employees, including assistance with complex or unusual cases to ensure compliance and to identify, correct, and prevent errors in completed work. Utilizing organizational terminology, quality assurance principles, and reporting data to coordinate workflow, monitor production, and resolve operational problems, including identifying trends, errors, and workflow issues and ensuring adherence to established procedures. Applying administrative policies, procedures, and support functions to assist the supervisor in managing day-to-day operations, support performance monitoring, and performing in an acting supervisory capacity when necessary. Managing the end-to-end workflow within the function processes and systems to evaluate employee performance and skill levels, assign work appropriately, and maintain balanced workloads. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards. Probationary Period • A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).