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On-site
Charlotte, NC
Posted · 02.10.2026
LinkedIn Jobs US

# Customer Service Represenative

The SYGMA Network

Job Summary This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. Responsibilities Answer all incoming concerns/needs from all customers Key pick-up request Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice copies. Process credits Maintaining Call list Monitor orders before the cut-off Communicate regularly with the AE (account executives) and customers. Manage the same-day deliveries for OPCO (operating company) Perform other duties as directed by Supervisor. Qualifications Education High school diploma or equivalent. Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able to work in a fast pace environment Ability to sit and work at a PC for extended periods Proficient in MS Office

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