Robotics Maintenance & Field Service Technician II / III - North West

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better and better technology must make deployment easier. We're looking for the thinkers, builders, and researchers who want to be part of that loop. As an AI robotics company that deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy. Our Culture We believe that something truly special can happen when talented, motivated people work together. At Tutor, every member of our team is empowered to have real impact in everything that they do. We’re characterized by both technical excellence and next-level collaboration and respect. About the Role At Tutor, our robots are operating in customer facilities across North America every day. When a robot goes down, customers feel it immediately. Our Maintenance and Field Service team is responsible for keeping those systems running, supporting customers, and providing the feedback that helps make our products better. This role sits at the intersection of Robotics, Operations, Manufacturing, and Engineering. You will troubleshoot complex robotic systems, perform repairs and upgrades, support deployments, and work directly with customers to maximize uptime and performance. Your work in the field will directly influence future product design, reliability improvements, and how we scale our fleet to thousands of robots. If you are the person everyone calls when something breaks, we want to talk to you.