[Job Radar](https://jobradar.live/) / [Jobs](https://jobradar.live/ilanlar) / Guest Services Representative

Active
On-site
Raleigh, NC
Posted · 28.09.2026
LinkedIn Jobs US

# Guest Services Representative

WakeMed

Overview Serves as a role model for service excellence and improves the guest experience by providing caring and compassionate customer service to our patients, guests, and staff. Serves as the initial point of contact at key entry points. This sets the tone for a remarkable guest experience. Responsible for greeting patients, guests, and coworkers providing information and way finding, communicating current hospital guidelines and policies, and ensuring guest oversight of assigned areas. Will maintain a welcoming and safe environment, provide immediate service recovery, and perform various clerical duties as assigned. Must have an ongoing comprehensive knowledge of hospital services and facility resources to ensure every guest has a remarkable experience. This is an essential role and will be required, especially during inclement weather, emergencies, and disasters. Cross trained to support E Tower, Heart Center, and Critical Care waiting areas Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Customer Service Preferred

This job was verified from LinkedIn Jobs US. Applications are completed on the original source.

[Apply on the original listing ↗](https://jobradar.live/ilan/22221cac-7f7b-4557-98e0-03a651054aa9/git)

## Stop searching one by one for roles like this.

Upload your resume or enter your target roles to see your first 3 matches for free.

[Find jobs for me →](https://jobradar.live/uye/kayit)
Your resume is never shared with employers; it is processed only for matching.

Something wrong with this job?

## Similar jobs

[WakeMed Jobs](https://jobradar.live/company/wakemed) · [Jobs in North Carolina](https://jobradar.live/jobs/north-carolina)
· [Jobs by location](https://jobradar.live/jobs) · [Jobs by company](https://jobradar.live/company)

- [CDL-A Driver (Regional) - Kinston, NC](https://jobradar.live/ilan/91b98a36-03fb-41f7-8c83-5c25dd68746c) Smithfield Foods · North Carolina, United States

- [Driver CDL](https://jobradar.live/ilan/ea0c99eb-e775-4b1c-a05c-c64f2253ecbf) Mondelēz International · Greensboro, NC

- [2703209 Customer Service Representative](https://jobradar.live/ilan/b8cf7654-80fd-4ed4-87da-8fb3cfaf2c58) Circle K · Charlotte, NC

- [Travel Clinical Educator, Surgical Technology](https://jobradar.live/ilan/c95922a3-afa5-4c3e-abbe-5d7ba7fa6b9d) Stepful · North Carolina, United States

- [QA Engineer II](https://jobradar.live/ilan/a123e66f-effb-47d1-aad2-cefdd4937dd5) DDN · Remote - North Carolina, North Carolina, United States

- [Supervisor, Ground Operations](https://jobradar.live/ilan/158c0620-50a4-4563-8d49-f6f45adee4df) Veho · Charlotte, NC, United States

- [Lead, Ground Operations](https://jobradar.live/ilan/9d251718-0dcc-4a1e-8960-88058178b639) Veho · Garner, NC, United States

- [Lead Registered Behavior Technician (RBT)](https://jobradar.live/ilan/0144dc96-7232-4615-8c7f-66dcee0229a6) Finni Health · Charlotte, North Carolina, United States