Certified Medical Assistant (CMA) - TCP East

Job Description At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Certified Medical Assistant, you’ll gather patient information and work with the healthcare team to assess and provide age-appropriate care. You’ll also assist with examinations, treatments, laboratory testing, patient education, and referrals while following practice protocols. Think you’ve got what it takes? Responsibilities Collects and accurately documents patient information, vital signs, BMI, height, weight, medications, allergies, and reasons for visits Prepares patients for examinations, assists providers with treatments and testing, and documents care within the scope of practice Coordinates follow-up care for laboratory results, emergency room visits, and other patient needs Administers medications and immunizations as directed by physicians, documents administration and adverse reactions, and immediately reports errors Identifies patients eligible for the Vaccines for Children Program and follows program documentation and management procedures Provides and documents patient and family education as instructed by providers or practice protocols Coordinates referrals, verifies coverage, completes and transmits authorized referral documentation within 2 business days, and tracks follow-up reports Collects and processes specimens, performs laboratory tests and quality checks, and maintains testing equipment and records Coordinates outside laboratory services, tracks outstanding results, notifies providers, and reports laboratory errors and quality issues Screens and documents patient calls, provides telephone guidance and prescription refill support under provider direction, and responds appropriately to emergencies Maintains clinical supplies and medication inventories and follows infection control, CLIA/COLA, and OSHA requirements Communicates clearly with patients and families, participates in care team meetings and quality improvement initiatives, and maintains certification through documented continuing education Qualifications High school diploma or GED required Graduation from a medical assistant or emergency medical technician program, or documentation from the licensing authority confirming that this education is not required for certification required Basic Life Support certification from the American Heart Association required One qualifying credential: CCMA, CMA-AAM, CMA-C, EMT, EMT-A, EMT-B, EMT-I, EMT-P, licensed paramedic, NCMA, NRCMA, RMA-AAH, RMA-AAMP, RMA-AMT, or RMA-ARMA required 1 year of related experience preferred About Us Texas Children’s Pediatrics is the nation’s largest primary pediatric care network with more than 200 physicians dedicated to the health care needs of infants to teenagers in over 50 locations throughout the greater Houston area. As part of our goal to build a community of healthy children, Texas Children's Pediatrics Community Cares Program provides trusted, high-quality pediatric medical services for children who otherwise would seek care from emergency centers or possibly go without care or treatment due to low family incomes and/or lack of health insurance. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.