Customer Experience Advisor

Role Overview This position involves delivering exceptional customer service by actively listening, following service standards, and addressing routine challenges with sound decision-making. The role requires completing tasks accurately, staying focused on priorities, and taking responsibility for work. Collaboration with team members, open communication, and contributing to a positive work environment are essential. The job also includes applying job knowledge, using tools and equipment correctly, and adhering to safety and compliance procedures. Qualifications & Skills Reliable, dependable, and professional appearance Strong customer-focused sales skills, rapport-building, and understanding customer needs Adaptable, solutions-oriented with problem-solving abilities Experience with POS technology; flexibility to work evenings, weekends, holidays, and outdoors Preferred experience in sales, retail, or hospitality; bilingual skills in English and Spanish are highly valued Key Responsibilities Providing positive customer interactions and maintaining service standards Completing tasks accurately and responsibly Addressing challenges and making informed decisions Working collaboratively and supporting team efforts Following safety and operational procedures