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Active
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Peach Springs, Arizona
Posted · 25.09.2026
USAJOBS

# Voucher Examiner

Indian Health Service

The purpose of this position is to provide accounts receivable support for the patient account system, including the management and resolution of denied claims within the patient accounts department. The position also provides claims management support to ensure accurate and efficient processing within the business office systems. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Manage accounts receivable activities, including reviewing patient accounts, outstanding balances, and third-party reimbursements. Process third-party billing transactions and verify billing information to ensure accounts are accurate and properly maintained. Review delinquent accounts, generate aging reports, and follow up with responsible parties and third-party payers regarding outstanding balances. Review claims, payments, and denials to identify errors, make necessary account adjustments, and ensure accurate processing. Coordinate collection activities and prepare reports to monitor accounts receivable and third-party reimbursement activities. IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance.
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part-time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS GS-05: One (1) year of specialized experience equivalent to at least the GS-04 grade level performing the following type of work and/or tasks: Resolve questions related to accounting, payments, and financial matters. Review accounting records and documents to identify errors, resolve discrepancies, and take appropriate action. Ensure financial transactions are accurate, complete, and compliant with established policies and procedures. OR Successful completion of four (4) years of education above the high school level. OR A combination of education and specialized experience with courses related to the occupation that meets 100% of the qualification requirements for this position. GS-06: One (1) year of specialized experience equivalent to at least the GS-05 grade level performing the following type of work and/or tasks: Perform accounts receivable support functions, including researching denied claims, outstanding obligations, payment inquiries, and errors affecting patient accounts and third-party billing. Review and reconcile patient accounts and automated accounting records to identify discrepancies, determine payment status, and initiate appropriate corrective action. Review and process payment vouchers to ensure they are accurate and complete. GS-07: One (1) year of specialized experience equivalent to at least the GS-06 grade level performing the following type of work and/or tasks: Review and analyze patient accounts to identify billing errors and ensure accurate processing of claims and payments. Manage accounts receivable activities by monitoring outstanding balances, following up on delinquent accounts, and coordinating collection efforts with third-party payers. Process third-party billing, update account balances, and maintain accurate financial records. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.
If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

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