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Sun Life Malaysia (Sun Life Malaysia Assurance Berhad and Sun Life Malaysia Takaful Berhad) is a joint venture by Sun Life Financial Inc. and Khazanah Nasional Berhad. Sun Life Malaysia offers a comprehensive range of life insurance and Takaful products and services to Malaysians across the country and is focused on helping customers achieve financial security. Sun Life Malaysia distributes its products through a range of distribution channels including bancassurance, direct marketing, telemarketing and government and corporate business. The centerpiece of Sun Life Malaysia’s distribution strategy is its exclusive bancassurance agreement with CIMB Bank in Malaysia where it is able to distribute its products and services through the Bank’s extensive network of branches. Sun Life Financial is a leading international financial services organisation providing a diverse range of protection and wealth accumulation products and services. Chartered in 1865, Sun Life Financial and its partners today have operations in key markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. Khazanah Nasional Berhad is the strategic investment fund of the Government of Malaysia entrusted to hold and manage the commercial assets of the Government and to undertake strategic investments. Khazanah is involved in various sectors such as power, telecommunications, banking, healthcare, airport management, infrastructure, leisure & tourism, property development, broadcasting, investment holding, and technology. System Administrator Kuala Lumpur Responsibilities: Role Summary: The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software, Data Centre, and related IT infrastructure. The SA will participate in technical research and development to enable continuing innovation of IT infrastructure, and ensuring that system hardware, operating systems, software systems, Data Centre facilities, and related procedures adhere to organizational values and enabling staff. Main Accountability: Engineering of system-related solutions for various project and operational needs. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Install and configure systems within Sun Life’s environment. Develop and maintain installation and configuration procedures. Contribute to and maintain system standards. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Ensure adherence to Sun Life’s standards and procedures. Operations and Support Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. Perform regular file archival and purge as necessary. Provide Level 2 and Level 3 support per request from various users. Investigate and troubleshoot issues. Diagnose hardware and software problems, and replace/fix defective components. Coordinate and communicate with impacted users. Perform data backups and disaster recovery operations. Ensure all the computer systems and Data Centre are working in unison. Maintenance Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software for production, UAT, and development environment. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform on going performance tuning, hardware upgrades, and resource optimization (i.e. configure CPU, memory, and disk partitions) as required. Maintain Data Centre environmental and monitoring equipment. Maintain logs related to systems and data centre functions, as well as maintenance and repair records. Requirements: Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent. At least 5 year(s) of working experience in the related field is required for this position. Preferably Senior Executives specializing in IT/Computer • Network/System/Database Admin or equivalent. Job role in System Administrator or equivalent. Broad understanding of Systems and Data Centre support areas and related procedures Ability to provide users a workaround before a permanent resolution is sought where applicable Good IT Infrastructure operation and support knowledge Good communication skills Strong analytical, troubleshooting and problem solving skills Good desktop, system and network security knowledge Good capacity planning skills Good network, voice, and security systems knowledge Good Project management, methodologies, tools and techniques knowledge Experienced in IBM, HP, and Dell server system administration and support Experienced in SAN and NAS system administration and support Experienced in enterprise backup system administration and support Experienced in AIX, HP-UX, Linux, and Windows server OS and server virtualization software system administration and support Experienced in System performance and capacity planning Experienced in hardware, firmware, and OS upgrade/refresh/migration Experienced in OS hardening Experienced in System performance and alarm monitoring, Backup and restore processes, change and patch update support, data backup and batch jobs processing, data centre housekeeping, software and backup media management, 1st & 2nd level problem troubleshooting and resolution, incident escalation and notification, and report printing Experienced in Lotus Domino Email, SMTP Gateway, Proxy Server, Active Directory/LDAP, DNS/DHCP, NTP, domain name Experienced in collaborative system security hardening skills Experienced in facilitating and supporting BCP/DR activities Experienced in Server Room, Gen-set, UPS, Electrical work, Air-con, Fire suppression system, CCTV, Security Access system, raised flooring system, water detection system, environmental monitoring system, Equipment rack management and support Experienced in Physical Security management Experienced in System, Network, and Data Centre Facilities Management system setup Experienced in Policies, Procedures, Manual, Systems setup, Computer Operation Logs & records, and Data Centre & DR Centre facility setup documentations. Preferable with Microsoft MCSA, MCSE, MCITP, Red Hat RHCE, Novell SUSE, Cisco CCNA, IBM, EMC, and Linux Professional Institute certification. 1 Full-Time position(s) available. Only shortlisted candidates will be notified Non-member Company Information Email to Friends View Similar Jobs All Jobs From Company Save This Job View Salary Report Report Advertisement Sun Life Malaysia Assurance Berhad Level 11, 338 Jalan Tuanku Abdul Rahman Kuala Lumpur 50100. Website: http://www.sunlifemalaysia.com Jobs in Malaysia > IT • Network/Sys/DB Admin Jobs > System Administrator Jobs , Jobs in Insurance industry Sun Life Malaysia Assurance Berhad (197499-U)