Customer Service Advisor

What You’ll Do As a Customer Service Advisor, you will be the first and last point of contact for customers, creating positive impressions and fostering loyalty by explaining oil change options and additional services. Training will prepare you to communicate effectively, become knowledgeable about products, services, and company policies, and provide exceptional customer service. Qualifications & Skills Ability to suggest additional services based on inspections and manufacturer recommendations Strong interpersonal and communication skills Comfortable engaging face-to-face with customers Willingness to learn and grow professionally Physical ability to lift up to 50 pounds, stand for extended periods, and work in a non-climate-controlled environment Full mobility and manual dexterity, including working overhead Read, understand, and follow safety procedures and training materials in English Key Responsibilities Assist customers with product and service recommendations Maintain a welcoming environment and build customer relationships Learn technical skills to support vehicle maintenance tasks Opportunities For Advancement Career growth is encouraged through comprehensive training, safety commitment, and a values-driven environment. Click here to explore further opportunities and hear from team members.