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Active
On-site
Los Angeles, CA
Posted · 30.09.2026
Greenhouse (US)

# Business Development Manager

Crisp Recruit

Are&nbsp;you&nbsp;a&nbsp;persuasive&nbsp;communicator&nbsp;who&nbsp;can&nbsp;turn&nbsp;inbound&nbsp;leads&nbsp;into&nbsp;signed&nbsp;clients&nbsp;with&nbsp;persistence,&nbsp;empathy,&nbsp;and&nbsp;confidence? &nbsp; Can&nbsp;you&nbsp;manage&nbsp;high&nbsp;volumes&nbsp;of&nbsp;inquiries&nbsp;with&nbsp;speed,&nbsp;accuracy,&nbsp;and&nbsp;professionalism&nbsp;while&nbsp;keeping&nbsp;the&nbsp;client&nbsp;experience&nbsp;front&nbsp;and&nbsp;center? &nbsp; Do&nbsp;you&nbsp;enjoy&nbsp;using&nbsp;data&nbsp;and&nbsp;performance&nbsp;metrics&nbsp;to&nbsp;improve&nbsp;results,&nbsp;refine&nbsp;your&nbsp;approach,&nbsp;and&nbsp;drive&nbsp;stronger&nbsp;conversion&nbsp;outcomes? &nbsp; Are&nbsp;you&nbsp;excited&nbsp;by&nbsp;the&nbsp;opportunity&nbsp;to&nbsp;help&nbsp;support&nbsp;and&nbsp;strengthen&nbsp;a&nbsp;growing&nbsp;intake&nbsp;function&nbsp;within&nbsp;a&nbsp;fast-moving&nbsp;legal&nbsp;environment? &nbsp; Final&nbsp;question:&nbsp;When&nbsp;faced&nbsp;with&nbsp;a&nbsp;challenge,&nbsp;do&nbsp;you&nbsp;get&nbsp;excited&nbsp;or&nbsp;run&nbsp;away? &nbsp; &nbsp; IMPORTANT:&nbsp;TO&nbsp;APPLY If&nbsp;you&nbsp;have&nbsp;any&nbsp;questions,&nbsp;please&nbsp;email&nbsp;recruit@crisp.co&nbsp;only. Please&nbsp;do&nbsp;not&nbsp;reach&nbsp;out&nbsp;through&nbsp;any&nbsp;website&nbsp;contact&nbsp;information,&nbsp;phone&nbsp;number,&nbsp;email,&nbsp;web&nbsp;chat,&nbsp;or&nbsp;social&nbsp;media&nbsp;platform. To&nbsp;apply,&nbsp;submit&nbsp;your&nbsp;application&nbsp;by&nbsp;clicking&nbsp;the&nbsp;“Apply”&nbsp;button&nbsp;and&nbsp;completing&nbsp;the&nbsp;application&nbsp;on&nbsp;the&nbsp;Crisp&nbsp;Recruit&nbsp;page&nbsp;that&nbsp;opens. RECRUITERS&nbsp;DO&nbsp;NOT&nbsp;CONTACT &nbsp; &nbsp; We&nbsp;are&nbsp;hiring&nbsp;a&nbsp;field-oriented&nbsp;business-development&nbsp;professional&nbsp;to&nbsp;expand&nbsp;the&nbsp;firm's&nbsp;referral&nbsp;network,&nbsp;community&nbsp;presence&nbsp;and&nbsp;strategic&nbsp;relationships&nbsp;throughout&nbsp;Central&nbsp;and&nbsp;Southern&nbsp;California.&nbsp;This&nbsp;person&nbsp;will&nbsp;create&nbsp;new&nbsp;relationships,&nbsp;make&nbsp;high-quality&nbsp;introductions&nbsp;to&nbsp;the&nbsp;CEO,&nbsp;represent&nbsp;the&nbsp;firm&nbsp;at&nbsp;legal&nbsp;and&nbsp;community&nbsp;events&nbsp;and&nbsp;help&nbsp;convert&nbsp;approved&nbsp;opportunities&nbsp;into&nbsp;accepted&nbsp;signed&nbsp;matters. &nbsp; This&nbsp;is&nbsp;a&nbsp;relationship-development&nbsp;position&nbsp;for&nbsp;someone&nbsp;who&nbsp;thrives&nbsp;in&nbsp;a&nbsp;role&nbsp;which&nbsp;combines&nbsp;networking&nbsp;with&nbsp;disciplined&nbsp;follow-up,&nbsp;CRM&nbsp;management,&nbsp;event&nbsp;planning,&nbsp;intake&nbsp;coordination&nbsp;and&nbsp;measurable&nbsp;pipeline&nbsp;accountability. The&nbsp;successful&nbsp;candidate&nbsp;will&nbsp;build&nbsp;relationships&nbsp;on&nbsp;behalf&nbsp;of&nbsp;the&nbsp;firm,&nbsp;not&nbsp;as&nbsp;a&nbsp;personal&nbsp;book&nbsp;of&nbsp;business.&nbsp;Qualified&nbsp;contacts&nbsp;will&nbsp;be&nbsp;introduced&nbsp;to&nbsp;the&nbsp;CEO&nbsp;and&nbsp;other&nbsp;firm&nbsp;leaders&nbsp;so&nbsp;trust,&nbsp;knowledge&nbsp;and&nbsp;follow-up&nbsp;are&nbsp;shared&nbsp;across&nbsp;the&nbsp;organization. &nbsp; Requirements &nbsp;
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Three&nbsp;or&nbsp;more&nbsp;years&nbsp;of&nbsp;successful&nbsp;experience&nbsp;in&nbsp;law-firm&nbsp;business&nbsp;development,&nbsp;legal&nbsp;marketing,&nbsp;community&nbsp;outreach,&nbsp;professional-services&nbsp;sales,&nbsp;healthcare&nbsp;liaison&nbsp;work,&nbsp;territory&nbsp;development&nbsp;or&nbsp;a&nbsp;related&nbsp;relationship-driven&nbsp;role.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated&nbsp;ability&nbsp;to&nbsp;build&nbsp;professional&nbsp;relationships&nbsp;from&nbsp;first&nbsp;contact&nbsp;through&nbsp;executive&nbsp;introduction&nbsp;and&nbsp;measurable&nbsp;conversion.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong&nbsp;in-person&nbsp;communication,&nbsp;professional&nbsp;writing,&nbsp;follow-up&nbsp;and&nbsp;organizational&nbsp;skills.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working&nbsp;knowledge&nbsp;of&nbsp;CRM&nbsp;systems&nbsp;and&nbsp;comfort&nbsp;being&nbsp;held&nbsp;accountable&nbsp;to&nbsp;documented&nbsp;activity&nbsp;and&nbsp;outcome&nbsp;metrics.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability&nbsp;to&nbsp;work&nbsp;independently&nbsp;in&nbsp;the&nbsp;field&nbsp;while&nbsp;communicating&nbsp;closely&nbsp;with&nbsp;the&nbsp;CEO,&nbsp;intake,&nbsp;marketing&nbsp;and&nbsp;operations&nbsp;teams.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Valid&nbsp;driver's&nbsp;license,&nbsp;reliable&nbsp;transportation&nbsp;and&nbsp;ability&nbsp;to&nbsp;travel&nbsp;frequently&nbsp;throughout&nbsp;California.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Availability&nbsp;for&nbsp;regular&nbsp;lunches,&nbsp;evening&nbsp;networking,&nbsp;weekend&nbsp;events&nbsp;and&nbsp;periodic&nbsp;overnight&nbsp;or&nbsp;out-of-state&nbsp;travel.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability&nbsp;to&nbsp;transport,&nbsp;set&nbsp;up&nbsp;and&nbsp;break&nbsp;down&nbsp;event&nbsp;materials&nbsp;weighing&nbsp;up&nbsp;to&nbsp;approximately&nbsp;35&nbsp;pounds,&nbsp;with&nbsp;or&nbsp;without&nbsp;reasonable&nbsp;accommodation. &nbsp; Strongly&nbsp;Preferred
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professional&nbsp;fluency&nbsp;in&nbsp;English&nbsp;and&nbsp;Spanish.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Existing&nbsp;familiarity&nbsp;with&nbsp;Plaintiff-side&nbsp;Personal&nbsp;Injury,&nbsp;attorney&nbsp;referral&nbsp;networks,&nbsp;healthcare&nbsp;or&nbsp;rehabilitation&nbsp;providers,&nbsp;the&nbsp;auto&nbsp;and&nbsp;transportation&nbsp;ecosystem,&nbsp;agricultural&nbsp;communities&nbsp;or&nbsp;California&nbsp;community&nbsp;organizations.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience&nbsp;attending&nbsp;or&nbsp;supporting&nbsp;bar&nbsp;association,&nbsp;trial-lawyer,&nbsp;trade-show&nbsp;or&nbsp;nationwide&nbsp;legal&nbsp;events.
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience&nbsp;creating&nbsp;territory&nbsp;plans,&nbsp;event&nbsp;ROI&nbsp;reports,&nbsp;referral-source&nbsp;pipelines&nbsp;or&nbsp;executive-level&nbsp;introductions &nbsp; What&nbsp;you’ll&nbsp;do &nbsp; &nbsp;Intake&nbsp;and&nbsp;Lead&nbsp;Management:&nbsp;Manage&nbsp;incoming&nbsp;leads&nbsp;across&nbsp;calls,&nbsp;texts,&nbsp;web&nbsp;forms,&nbsp;and&nbsp;scheduled&nbsp;consultations,&nbsp;ensuring&nbsp;timely&nbsp;follow-up,&nbsp;clear&nbsp;communication,&nbsp;and&nbsp;a&nbsp;high-quality&nbsp;prospective&nbsp;client&nbsp;experience. Screening&nbsp;and&nbsp;Qualification:&nbsp;Gather&nbsp;key&nbsp;case&nbsp;information,&nbsp;assess&nbsp;fit&nbsp;based&nbsp;on&nbsp;internal&nbsp;criteria,&nbsp;and&nbsp;ensure&nbsp;qualified&nbsp;opportunities&nbsp;are&nbsp;routed&nbsp;appropriately&nbsp;and&nbsp;accurately. Consultative&nbsp;Communication:&nbsp;Build&nbsp;trust&nbsp;quickly&nbsp;with&nbsp;prospective&nbsp;clients,&nbsp;explain&nbsp;next&nbsp;steps&nbsp;clearly,&nbsp;address&nbsp;common&nbsp;questions&nbsp;or&nbsp;concerns,&nbsp;and&nbsp;support&nbsp;strong&nbsp;lead-to-engagement&nbsp;conversion. Performance&nbsp;Tracking:&nbsp;Monitor&nbsp;key&nbsp;intake&nbsp;metrics&nbsp;including&nbsp;response&nbsp;times,&nbsp;contact&nbsp;rates,&nbsp;follow-up&nbsp;activity,&nbsp;and&nbsp;conversions,&nbsp;using&nbsp;data&nbsp;to&nbsp;improve&nbsp;outcomes&nbsp;and&nbsp;maintain&nbsp;accountability. Process&nbsp;Support&nbsp;and&nbsp;Optimization:&nbsp;Help&nbsp;strengthen&nbsp;intake&nbsp;workflows,&nbsp;scripts,&nbsp;qualification&nbsp;standards,&nbsp;and&nbsp;handoff&nbsp;processes&nbsp;to&nbsp;improve&nbsp;consistency,&nbsp;efficiency,&nbsp;and&nbsp;client&nbsp;experience. CRM&nbsp;and&nbsp;Pipeline&nbsp;Management:&nbsp;Maintain&nbsp;accurate&nbsp;records,&nbsp;source&nbsp;attribution,&nbsp;and&nbsp;pipeline&nbsp;updates&nbsp;within&nbsp;the&nbsp;CRM,&nbsp;while&nbsp;identifying&nbsp;opportunities&nbsp;for&nbsp;better&nbsp;visibility&nbsp;and&nbsp;stronger&nbsp;follow-through. Cross-Functional&nbsp;Coordination:&nbsp;Work&nbsp;closely&nbsp;with&nbsp;attorneys,&nbsp;legal&nbsp;staff,&nbsp;and&nbsp;marketing&nbsp;to&nbsp;support&nbsp;intake&nbsp;needs,&nbsp;align&nbsp;on&nbsp;qualified&nbsp;matters,&nbsp;and&nbsp;help&nbsp;manage&nbsp;fluctuations&nbsp;in&nbsp;lead&nbsp;volume. &nbsp; What&nbsp;we’re&nbsp;looking&nbsp;for &nbsp; Experience:&nbsp;Minimum&nbsp;of&nbsp;2&nbsp;years&nbsp;in&nbsp;sales,&nbsp;intake,&nbsp;business&nbsp;development,&nbsp;or&nbsp;client&nbsp;conversion&nbsp;roles,&nbsp;with&nbsp;a&nbsp;track&nbsp;record&nbsp;of&nbsp;success&nbsp;handling&nbsp;inbound&nbsp;leads&nbsp;and&nbsp;driving&nbsp;conversions. Sales&nbsp;Ability:&nbsp;Confidence&nbsp;in&nbsp;managing&nbsp;consultative&nbsp;conversations,&nbsp;overcoming&nbsp;objections,&nbsp;and&nbsp;guiding&nbsp;prospective&nbsp;clients&nbsp;toward&nbsp;informed&nbsp;decisions. Communication&nbsp;Skills:&nbsp;Strong&nbsp;verbal&nbsp;and&nbsp;written&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;build&nbsp;rapport,&nbsp;inspire&nbsp;trust,&nbsp;and&nbsp;represent&nbsp;the&nbsp;firm&nbsp;professionally. Bilingual&nbsp;Fluency:&nbsp;Strong&nbsp;proficiency&nbsp;in&nbsp;both&nbsp;Spanish&nbsp;and&nbsp;English&nbsp;is&nbsp;required. Industry&nbsp;Familiarity:&nbsp;Experience&nbsp;in&nbsp;personal&nbsp;injury,&nbsp;legal&nbsp;services,&nbsp;or&nbsp;other&nbsp;professional&nbsp;services&nbsp;environments&nbsp;is&nbsp;a&nbsp;plus,&nbsp;but&nbsp;not&nbsp;required. Work&nbsp;Style:&nbsp;High&nbsp;integrity,&nbsp;strong&nbsp;follow-through,&nbsp;adaptability,&nbsp;and&nbsp;a&nbsp;results-oriented&nbsp;mindset&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;setting. &nbsp; Why&nbsp;join&nbsp;us &nbsp; Meaningful&nbsp;Work:&nbsp;Help&nbsp;support&nbsp;people&nbsp;during&nbsp;challenging&nbsp;moments&nbsp;by&nbsp;creating&nbsp;a&nbsp;clear,&nbsp;responsive,&nbsp;and&nbsp;compassionate&nbsp;first&nbsp;experience. Collaborative&nbsp;Environment:&nbsp;Be&nbsp;part&nbsp;of&nbsp;a&nbsp;team&nbsp;that&nbsp;values&nbsp;professionalism,&nbsp;accountability,&nbsp;and&nbsp;continuous&nbsp;improvement. Growth&nbsp;Potential:&nbsp;Contribute&nbsp;to&nbsp;the&nbsp;ongoing&nbsp;development&nbsp;of&nbsp;intake&nbsp;systems&nbsp;and&nbsp;performance&nbsp;in&nbsp;a&nbsp;role&nbsp;with&nbsp;meaningful&nbsp;impact. &nbsp; Additional&nbsp;perks &nbsp; Medical&nbsp;and&nbsp;dental&nbsp;insurance 401(k)&nbsp;with&nbsp;employer&nbsp;match&nbsp;(after&nbsp;one&nbsp;year) 10&nbsp;days&nbsp;of&nbsp;PTO&nbsp;in&nbsp;the&nbsp;first&nbsp;year,&nbsp;plus&nbsp;paid&nbsp;holidays&nbsp;and&nbsp;additional&nbsp;sick&nbsp;leave &nbsp; If&nbsp;you&nbsp;are&nbsp;motivated&nbsp;by&nbsp;results,&nbsp;care&nbsp;deeply&nbsp;about&nbsp;client&nbsp;experience,&nbsp;and&nbsp;enjoy&nbsp;creating&nbsp;structure&nbsp;and&nbsp;momentum&nbsp;in&nbsp;a&nbsp;growing&nbsp;environment,&nbsp;we’d&nbsp;love&nbsp;to&nbsp;hear&nbsp;from&nbsp;you.

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