Management & Program Analyst

The VA Northeast Ohio Healthcare System is recruiting for a Management and Program Analyst, The Management and Program Analyst will function within Social Work Service in the Office of the Chief. Incumbent assists with completing administrative and human resources tasks assigned to Social Work Service. The Management and Program Analyst duties include, but are not limited to: Assist with a variety of analytical, planning, evaluative and advisory work. Develop reports, analyze, and summarize data and make recommendations for improvement within social work processes. Work independently to collect, compile and track statistical information for programs in Social Work Service. Oversight of administrative and human resource requirements associated with Human Resource Management for full-time equivalency (FTE ) assigned to Social Work Service. Responsible for keeping abreast of program changes in order to educate and inform managers in each Social Work Service program in regards to performance measures, guidelines and protocals. Work closely with Social Work Service Chief in collaboration with the Supervisory Management and Program Analyst to ensure monitoring of staffing trends, barriers, and opportunities to optimize staffing across the system for social work services. Maintain budget information, funds, and status of other resources. Refer problems that require further assistance to appropriate staff or supervisors as necessary. Plan, organize, and work with administrative staff to implement projects, research, and quality improvement efforts. Communicate directly with internal and external stakeholders, offering solutions to problems. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday; 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst/PD95404 and PD95405 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized In order to qualify for this position, you must meet the following requirements within 30 calendar days of the closing date listed on the announcement: 10/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-9: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Coordinating administrative actions related to staffing, personnel records, position descriptions, or performance standards; Assisting with budget, purchasing, resource, or inventory management activities; Preparing, tracking, and routing reports, correspondence, or other administrative documents; Using automated systems to maintain data, generate reports, or monitor workload; Providing administrative support to managers, staff, or customers to ensure program operations are completed timely and accurately. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess a Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education or a J.D., related to the work of the position. One year of graduate education is 18 semester hours or the number determined by the school attended to represent one year of full-time study. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of qualifying specialized experience and education as described above to qualify at the GS-9 level for the Management and Program Analyst position. This is determined by adding total qualifying experience as a percentage of the required experience and education as a percentage of the total required. The total percentage must equal 100 percent. Only education in excess of the first 18 semester hours (i.e. beyond the first year of graduate level education) is creditable towards meeting the specialized experience requirement. GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Managing administrative operations involving budget, staffing, personnel, and resource management activities; Analyzing program operations and recommending improvements to policies, procedures, workflow, or internal controls; Developing or reviewing position descriptions, performance standards, or administrative guidance; Monitoring budget execution, resource allocation, or purchasing activities; Coordinating with management officials on program goals and operational issues; Utilizing qualitative and quantitative analytical methods to evaluate program effectiveness and support organizational objectives. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related to the work of the position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education as described above to qualify at the GS-11 level for the Management and Program Analyst position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.