Customer Service Representative

Minimum of high school diploma or equivalent; college degree or currently pursuing is preferred. 1-2 years' experience of Insurance background Customer- focused mindset and dedication to providing exceptional service to employees Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus! Outstanding, effective, and service focused communication skills, both verbal and written Proficient in computer skills, multi-application navigation and multi-tasking Accepts accountability Bilingual Spanish/English Customer Service