Hasta Koordinatörü

International Patient Coordinator – Istanbul We are looking for an International Patient Coordinator to join our facial plastic surgery clinic in Nişantaşı, Istanbul. The role involves supporting our international patients throughout their treatment journey and assisting with the daily administrative and operational needs of the clinic. Responsibilities Welcoming and assisting international patients Coordinating consultations, surgery schedules, hospital admissions, and postoperative visits Accompanying patients during hospital and clinic processes when needed Coordinating transfers and accommodation Communicating with patients before, during, and after their stay in Istanbul Entering and maintaining patient information in the clinic system Preparing and issuing patient invoices Handling basic clinic documentation and administrative tasks Ensuring examination room equipment and instruments are cleaned, organized, and ready for use Monitoring clinic supplies and informing the team when restocking is needed Coordinating with hospitals, hotels, drivers, and other service providers Supporting the smooth day-to-day operation of the clinic Requirements Fluent English, both written and spoken Strong communication and organizational skills Responsible, proactive, and solution-oriented Comfortable working both in the clinic and in the field Able to adapt to changing schedules and daily operational needs Professional and friendly approach to patient communication Previous experience in healthcare, medical tourism, hospitality, or patient coordination is preferred Location: Nişantaşı, Istanbul Position: Full-time