PBX - Telephone Operator

Organization- Grand Hyatt Tampa Bay Summary At Hyatt, guests choose us because of our caring, attentive associates, who provide efficient service and create meaningful experiences. As a PBX Telephone Operator, you’ll help make every interaction welcoming and helpful. In this role, you’ll answer incoming hotel calls, respond to questions about the property, and manage a high volume of calls with a pleasant attitude and excellent phone manner. You’ll also support the team by delivering in-room dining orders and assisting the Front Desk as needed. Benefits Free room nights after 90 days, plus discounted colleague and Friends & Family room rates upon hire Medical, prescription, dental, and vision insurance 401(k) with company match Paid vacation, sick days, new child leave, and a personal day Paid family bonding time and adoption assistance Free colleague meals during your shift Employee Stock Purchase Plan Discounts at retailers including Apple, AT&T, Verizon, Headspace, and more Hyatt associates work in a high-performing environment and enjoy meaningful rewards. Whether you’re looking for career opportunities, professional growth, or a supportive workplace, we’re ready to welcome you. Qualifications A genuine desire to meet the needs of others in a fast-paced environment Refined verbal and written communication skills Strong typing skills and the ability to handle a high volume of calls A pleasant, professional phone manner Previous Front Desk or PBX experience preferred All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.