Post Sales Consultant

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes’ World’s Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People Transform When They Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. What You Will Be Doing Execute the installation, deployment, and technical support of Ricoh software solutions in line with defined technical requirements and project plans, Provide installation and technical support during pre-sales Proof of Concept (POC) activities, Review Statements of Work (SOW) for accuracy and feasibility and perform related implementation and support activities, Deliver installation, configuration, and customisation services tailored to customer requirements and existing IT infrastructures, Participate in project and planning meetings with customers and internal stakeholders, Maintain and enhance technical knowledge of assigned products and solutions, attend relevant training programmes, and contribute to the adoption of new technologies within the solution portfolio, Participate in customer sales meetings related to assigned products and solutions, providing technical expertise and support, Manage the project lifecycle from the sale of assigned products through to successful implementation and deployment. You will ideally have Bachelor's degree in Computer Engineering, Management Information Systems, Electrical and Electronics Engineering, or a related field, Minimum 3-4 years of experience in IT solutions, document management, software solutions, or technical consulting, Knowledge of Linux-based operating systems and server environments, Experience in analysing customer requirements, developing solutions, and resolving technical issues, Strong understanding of project management processes with a customer-focused and results-oriented approach, Preferably knowledgeable in document management, content management, workflow automation, and print management solutions, Strong verbal and written communication skills, Advanced level of English proficiency, Valid Category B driving licence and active driving experience. In return for your commitment, you can expect At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life. Love to Connect You become part of a global community built on openness, inclusion and genuine collaboration. Across teams, countries and roles, you'll find people who listen, involve and encourage you • helping you feel valued and able to be yourself every day. Love to Grow Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world. Love to Give Back Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact. Love to Succeed Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition • including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements. We are an equal opportunities employer We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward. Ready to love what you do? Apply now and help us shape what comes next. #RTR