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Active
On-site
Bursa, Türkiye
Posted · 31.08.2026
LinkedIn Jobs Türkiye

# Software Maintenance Agreement (SMA) Sales Specialist (Office-based Sales Position)

ZEISS Group

Software Maintenance Agreement (SMA) Sales Specialist (Office-based Sales Position) Bursa, Türkiye Permanent ZEISS is technology and innovation. Founded in Germany in 1846, we’re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe. As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways. ZEISS Türkiye is currently seeking, highly motivated office-based Software Maintenance Agreement (SMA) Sales Specialist to represent ZEISS Industrial Quality Solutions (IQS) team in Ankara. ZEISS IQS providing years of experience with a wide range of metrology solutions such as coordinate machines, optic, multisensor systems and software. ZEISS IQS continues its path of success by offering products and services to create innovation in all around the world. Your Role The role of an SMA Sales Specialist will involve: Managing sales activities for software and SMA (Service & Maintenance Agreement) products related to previously sold devices Contacting existing customers based on device and customer data provided by service engineers and field sales teams Conducting customer communication mainly via phone and email (no field sales / no customer visits) Informing customers about software features, benefits, renewals, and service contract options Identifying upselling and cross-selling opportunities within the existing customer base Preparing and following up on quotations until closure Tracking renewal periods and performing proactive customer follow-ups Recording and managing all sales activities accurately in CRM / SAP systems Achieving assigned sales targets and contributing to after-sales revenue growth Preparing regular sales reports for internal stakeholders Your Experience As an SMA Sales Specialist you will have: Bachelor’s degree in business administration, Economics, Marketing, Communication, or related fields 1-3 years of experience in call center, inside sales, or customer service roles Strong verbal and written communication skills Sales-oriented mindset with strong persuasion and negotiation skills Well-organized, detail-oriented, and capable of managing multiple follow-ups Proficient in MS Office applications Experience with Salesforce CRM, or sales tracking systems is an advantage. Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society. _______________________________________________________________________________ Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age or sexual orientation and identity.

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