Supervisory IT Program Manager

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Information Technology (OIT), Infrastructure and User Services Group (IUSG). As a Supervisory IT Program Manager, GS-2210-15, you will manage operations of multiple datacenters and local area networks and security of the CMS information technology (IT) infrastructure. Serve as Deputy Director, fully sharing executive direction over all phases of the Group's programs, workforce, and organizational priorities, including assuming full authority in the Director's absence. Plan and manage multiple concurrent IT programs, including budget formulation and execution, contract oversight, and workforce planning for a diverse team of technical and administrative staff. Review and analyze classified and sensitive information related to IT and disaster recovery operations up to the Top Secret/SCI level, applying expert knowledge of federal cybersecurity frameworks and mandates. Communicate complex technical issues and program recommendations to CMS senior leadership, oversight bodies, and cross-functional partners to drive solutions and support executive-level decision-making. ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further. There is a BASIC REQUIREMENT AND MINIMUM QUALIFICATION REQUIREMENT for this position. You must meet both requirements. BASIC REQUIREMENT: You must have IT-related experience demonstrating each of the four competencies listed: 1. Attention to Detail • Is thorough when performing work and conscientious about attending to detail. 2. Customer Service • Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication • Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem-Solving • Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND In order to qualify for the GS-15, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include: 1. Lead enterprise-wide IT programs of multidisciplinary technical teams to modernize technology, improve operations, or align IT services with organizational mission and strategic priorities; 2. Develop and implement enterprise IT strategies, governance frameworks, or modernization initiatives involving cloud services, emerging technologies, application portfolios, and digital workplace solutions; AND 3. Manage IT resources, budgets, contracts, vendors, and cross-functional stakeholders while improving service delivery, operational efficiency, risk management, license management, and organizational performance. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13070455